Customer Assistant

Customer Assistant (Part-Time, Permanent)

Presented by Supportive Bridge Staffing Agency

At Supportive Bridge, we are more than just a recruitment agency—we are your career partners. We guide you through the application process, support your transition, and celebrate your success.

We are proud to partner with one of the UK’s favorite retail brands to find a friendly, energetic Customer Assistant for their store in Lanark. If you thrive in a bustling environment and love helping people, this permanent, part-time role is the perfect fit!

The Offer

• Hourly Rate: £13.45 - £14.45 per hour

• Premium Rates: Earn an extra £2.00/hr on Bank Holidays and £3.50/hr for night hours.

• Contract: Permanent, Part-Time (20-hour contract)

• Shift Pattern: Various shifts, including weekend availability.

• Location: Unit 1 & 2 Braidfute Retail Park, Lanark, ML11 7LQ

• Career Growth: Opportunities to specialise as a Freshness, Non-Food, or Bakery Specialist!

What You’ll Do

In this role, no two days are the same. You will be a vital part of the store team, keeping things running smoothly and putting smiles on customers' faces. Your day-to-day will include:

• Customer Care: Being the face of the store—answering questions, helping with requests, and delivering great service.

• Stock & Delivery: Working quickly and efficiently to get deliveries from the delivery truck to the shelves.

• The Bakery: Keeping the store smelling incredible by baking fresh goods and keeping the bakery fully stocked.

• The Middle Aisles: Merchandising and organizing the highly popular, ever-changing Non-Food middle aisles.

What You’ll Need

• Experience working comfortably in a fast-paced environment.

• Excellent customer service skills.

• The flexibility to work a variety of shifts (including early starts, late finishes, and weekends).

• A positive, adaptable attitude toward changing daily priorities.

• A friendly, welcoming smile and a real desire to work as part of a supportive team.

What You’ll Receive (The Perks)

• 30 to 35 days holiday per year (pro rata).

• 10% in-store discount to save on your weekly shops.

• Competitive pension scheme.

• Enhanced family leave & long service awards.

• Supportive Bridge Care: One-on-one support during your application process, interview prep, and ongoing support once you start.