Application Support Developer

Application Support Developer – Brighton

Position: Application Support Developer (Permanent, Full-Time / Hybrid)

Location: Victory House, Brighton, BN1 4FY

Salary: From £46,300 per annum plus benefits

Contract Type: Full-time, 37.5 hours per week (Hybrid working options available)

Company: Bupa Global (Sourced via Supportive Bridge Staffing Agency)

About the Role

Supportive Bridge Staffing Agency is partnering with Bupa Global to recruit an experienced and technical Application Support Developer for their Brighton office.

Working within Bupa Global’s IT function, you will act as the technical expert and authority, ensuring an exceptional user experience by swiftly resolving complex IT incidents, events, and requests. Beyond support, you will design solutions, mentor peers, and develop or oversee code to ensure everything built by internal teams and third-party vendors is secure, high-performing, and aligned with business needs.

Key Responsibilities:

• Acting as the primary technical authority within your domain, investigating and resolving urgent, complex, and re-occurring IT incidents and events.

• Designing technical solutions and ensuring that code delivered by internal teams and outsourced third parties is secure, performant, and fit for purpose.

• Managing IT service requests, conducting root-cause analysis, and recommending long-term improvements to overall IT strategy.

• Onboarding new IT systems into the Production Services function, acting as the key interface with projects, vendors, and major change programs.

• Mentoring peers, junior staff, and assisting with technical training across the team.

• Collaborating seamlessly within a matrix-managed environment alongside in-sourced and outsourced IT service providers (including Global IS&T).

Requirements & Qualifications

• Proven experience working within a corporate IT application support function.

• Demonstrated experience mentoring peers and more junior technical staff.

• Expertise in database technologies such as PL/SQL and/or T-SQL.

• Strong working knowledge and experience with REST APIs, Apigee, GCP, Java, JSON, SQL, React, and TypeScript.

• Desirable: Experience with Postman, Kafka, Kubernetes, PostgreSQL, MongoDB, Node.js, JavaScript, ChromeDevTools, Azure/AWS, JWT, Azure DevOps/GitHub, Redis, and Cassandra.

• Excellent interpersonal, communication, and influencing skills to successfully manage stakeholders and matrix teams.

Why Join Through Us?

Working with Bupa means joining a healthcare organization with no shareholders, meaning profits are reinvested directly into patients, facilities, research, and you.

Through Bupa’s comprehensive benefits package, you will receive:

• Paid Time Off: 25 days holiday (increasing with length of service) with options to buy or sell annual leave.

• Health Coverage: Bupa health insurance provided as a benefit in kind.

• Financial Protection: Enhanced pension plan and life insurance.

• Wellbeing & Fitness: Access to onsite gyms or local fitness discounts where no onsite gym is available.

• Flexible Working: Hybrid working opportunities designed to support a healthy work-life balance.