NHS 111 Clinical Advisor
About this role
NHS 111 Clinical Advisor – Oldbury
Position: NHS 111 Clinical Advisor
Location: Oldbury, United Kingdom (Site-based role; remote opportunities are not available)
Salary / Hourly Rates:
Training and daytime shifts: £19.63 per hour
Evenings and night shifts: £25.51 per hour (includes a 30% evening enhancement)
Weekend shifts: £28.46 per hour (includes a 45% weekend enhancement)
Annual equivalent range: £38,383 – £46,221 per annum (pro rata)
Working Pattern: Full-Time and Part-Time positions available
Closing Date: Open / No Expiry Date
About the Role
As an NHS 111 Clinical Advisor with our supportive bridge staffing agency, you will join our dedicated NHS 111 team in Oldbury where every call is a chance to make a difference. Acting as the critical first point of clinical contact, you will support patients over the phone by assessing symptoms using the NHS Pathways system, providing expert evidence-based advice, offering clinical reassurance, and guiding individuals directly to the next best step in their care journey.
Key Responsibilities
Deliver expert telephone triage and clinical assessments for patients seeking urgent medical help or advice.
Utilize the NHS Pathways system expertly to evaluate symptoms, determine safe clinical pathways, and direct patients to appropriate services.
Provide clear, compassionate, and evidence-based guidance while offering patient reassurance.
Maintain rigorous standards of clinical governance, data integrity, confidentiality, and professional accountability.
Essential Criteria
Registered Adult Nurse, Paramedic, or Pharmacist with valid post-registration clinical experience.
Strong clinical judgement, robust decision-making skills, and confidence using digital IT and clinical systems.
Clear, professional communication skills combined with a compassionate, patient-centred approach.
What We Offer You
We believe that your health, happiness, and future come first. Our comprehensive benefits package includes:
Pension & Continuity: Full access to the NHS pension scheme, with provisions to honour existing NHS pension pots and holiday entitlements for qualifying transfers.
Competitive Pay Structure: Tiered hourly enhancements providing higher pay rates for evening, night, and weekend shifts.
Work-Life Balance: Flexible working options designed to support your lifestyle and professional commitments.
Wellbeing Support: Comprehensive health and wellness programs to support you both professionally and personally.
Career Growth & Development
Your potential is our progress. Through our supportive culture, you will have access to continuous professional development, essential role-specific training, leadership programs like the Inspire initiative, and partnerships such as the Integrated Urgent Care course with the University of Derby.