Client Liaison Manager

As a Client Liaison Manager, you will oversee the home's sales and marketing activities, manage enquiries from prospective residents, and maintain strong relationships with healthcare professionals and community partners. You will support occupancy growth, maximise revenue, and ensure outstanding customer service throughout the admissions journey.

Key Responsibilities

• Manage sales enquiries, maintain the admissions pipeline, and help achieve occupancy and revenue targets.

• Develop relationships with healthcare professionals, local organisations, and referral partners to generate new business.

• Deliver high-quality sales and marketing activities while ensuring excellent customer service and compliance with company standards.

Requirements

• Full, clean UK driving licence with previous experience in sales, business development, or client relationship management.

• Strong communication, negotiation, organisational, and customer service skills.

• Ability to prioritise workload and build effective relationships with a wide range of stakeholders.

Benefits

• Competitive hourly pay with opportunities for career progression.

• Ongoing training, apprenticeships, and professional development.

• DBS check provided plus access to employee discounts and the opportunity to work with a respected retirement living provider.