Customer Team Leader

Customer Team Leader

Recruitment Agency: Supportive Bridge Staffing Agency

Client: Co-op

Location: 2 Shore Street, Brodick, KA27 8AG

Job ID: 1066063

Job Category: Food Stores

Hours per week: 39 hours (Full-Time, Permanent + Regular Overtime)

Closing Date: 07-08-2026

Salary: £14.48 per hour

About the Role

Are you looking to take the next step toward retail management while supporting your local community? Supportive Bridge Staffing Agency is proud to partner with Co-op to recruit a dedicated Customer Team Leader in Brodick!

In this leadership role, you’ll lead a small, friendly team in a fast-paced store, helping to deliver essential services and making life a little easier for local shoppers every day. Whether you're working hands-on on the shop floor, supporting online services, or setting the pace for your shift, you will play a vital part in keeping the store running smoothly.

• Working Pattern: A mix of opening, closing, and mid-day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift (either Friday after 6:00 PM, any shift on Saturday, or Sunday). Availability will be discussed further at interview.

• Age Requirement: Must be aged 18 or over to authorise age-related sales and support business needs.

Key Responsibilities

• Shift Leadership: Own the day-to-day running of the store by leading, motivating, and coaching the team on your shift to deliver efficient operations.

• Shop Floor & Operations: Work hands-on on the shop floor and tills, setting the pace and supporting store performance through merchandising, stock accuracy, and HR processes.

• Deliver Exceptional Service: Ensure customers receive a friendly, helpful, and great in-store shopping experience.

• Community Engagement: Champion Co-op Membership and help the store stay connected with local and national charities.