Customer Assistant

Customer Assistant (via Supportive Bridge Staffing Agency)

Salary: £13.45 - £14.45 per hour (plus shift premiums)

Location: Haverhill, CB9 8QJ (Ehringhausen Way Store)

Contract: Full-Time (20-35 Hour Contract), Permanent

Shifts: PM Shifts

Experience Level: Entry Level

Reference Number: 719809

Interview Date: 27th July 2026

The Opportunity

At Supportive Bridge Staffing Agency, we don’t just find jobs—we match motivated people with teams where they can truly excel. We are currently recruiting for Customer Assistants to join a highly dynamic, collaborative retail team in Haverhill.

If you are a community-minded person who thrives in a fast-paced environment and enjoys a role where no two days are alike, you’re exactly who we are looking for. From scanning items on the tills to keeping stock flowing, you'll be on the move, keeping business booming and ensuring every customer leaves with a smile.

What You’ll Do

• Provide Quality Service: Be the friendly face of the store, happily handling customer queries and requests.

• Keep Stock Moving: Work efficiently to unpack and organize deliveries as they arrive.

• Freshness First: Proactively keep the bakery department stocked with freshly baked goods.

• Visual Merchandising: Expertly organize and maintain the famous middle aisles of promotional non-food products.

What You’ll Need

• Experience or comfort working in a high-energy, fast-paced environment.

• Excellent customer service and communication skills.

• Flexibility: Ability to work PM shifts consistently.

• A positive, adaptable mindset when store priorities change mid-shift.

• The drive to work hard, collaborate openly, and make your local store a success.

What You’ll Receive

In addition to a competitive hourly rate, you will enjoy a generous benefits package built around your well-being:

• Competitive Pay Structure: £13.45 - £14.45/hr base rate, plus an extra £2.00/hr for bank holidays and £3.50/hr for night shifts.

• Generous Time Off: 30–35 days of holiday per year (pro rata).

• Great Perks: A 10% in-store discount, pension scheme, and enhanced family leave.

• Career Growth: Comprehensive on-the-job training to help you thrive, with avenues to progress into specialist roles (Freshness, Non-Food, or Bakery).

• The "Supportive Bridge" Advantage: We guide you straight to the decision-makers, providing interview coaching and support ahead of the upcoming assessment date.