Receptionist
About this role
Receptionist
Position Overview
Recruiting Agency: Supportive Bridge Staffing Agency
Client Partner: Avery Healthcare Group Ltd. (Merlin Court Care Home)
Location: Marlborough, Wiltshire, SN8 1JR
Hourly Pay: £12.72 per hour
Contract Type: Permanent / Full-Time (Maternity Cover)
Closing Date: 10 September 2026
About the Role Supportive Bridge Staffing Agency is proud to partner with Avery Healthcare Group—one of the UK's leading providers of luxury elderly care homes—to source a warm, enthusiastic, and professional Receptionist for maternity cover at Merlin Court Care Home in Marlborough, Wiltshire. Guided by their core vision of "creating meaningful lives together," Avery offers an award-winning, supportive environment where your friendly demeanor and organizational skills ensure a welcoming first impression for all residents, families, and visitors.
Key Responsibilities
Offer professional, high-quality customer service as the primary point of contact for the home.
Answer telephone enquiries at reception, redirect calls to relevant staff members, and record messages accurately.
Complete reception-related administration, maintain databases, and provide administrative support as required by the General Manager.
Maintain the general tidiness and welcoming presentation of the reception area, liaising closely with the Housekeeping team to uphold high standards.
Person Specification & Requirements
Core Skills & Qualities: Excellent verbal and written communication skills, confidence in using computers, and a positive, friendly, and welcoming attitude.
Experience: Previous exposure to problem-solving and handling client complaints is essential.
Values: Full alignment with Avery's core values of being caring, supportive, honest, respectful, and accountable in all that you do.
Compliance: Enhanced Disclosure and Barring Service (DBS) check required (cost met by Avery Healthcare) alongside proof of eligibility to work in the UK.