Support Worker - Complex Care - East Sussex
About this role
Job Advertisement: Complex Care Support Worker - East Sussex
Employer: Claimont Health LTD (via Supportive Bridge Staffing Agency)
Location: Lewes, East Sussex, BN7 1PE, United Kingdom (Community-based placements with operational ties to Victoria Hospital, Nevill Road)
Salary: £15.00 per hour
Contract Type: Permanent (Part-time, flexible working)
Working Pattern: Part-time hours supporting clients on a live-in or home visit basis
Closing Date: 30 September 2026
About the Role
We are acting on behalf of Claimont Health LTD—a unique, CQC-registered provider delivering specialist mental health and complex care services in clients' homes—to recruit an experienced and dedicated Complex Care Support Worker for roles across the Lewes area in East Sussex.
Step into a rewarding, holistic environment where you can provide true person-centred care. In this role, you will work on a one-to-one basis supporting children or young adults diagnosed with Autism Spectrum Disorder (ASD) and physical complex care needs. You will help clients engage in community-based activities to foster personal development, progression, and overall wellbeing.
Key Responsibilities
1. Care Delivery & Community Access
Provide consistent, high-quality, one-to-one support to clients in a calm and secure home environment.
Carry out activities that promote full access to community life as part of the client's personal development plan.
Work collaboratively with families and carers to help them understand mental health needs and manage day-to-day challenges effectively.
2. Documentation & Compliance
Maintain accurate, contemporaneous electronic patient records and written progress notes within 24 hours of events.
Uphold strict confidentiality, safeguarding standards, and health and safety policies in compliance with the Data Protection Act and CQC regulations.
Participate actively in team meetings, mandatory training, and clinical governance frameworks.
Person Specification
Essential Criteria
Driving Requirement: Must hold a current, clean, full UK driving licence and have access to a reliable vehicle.
Experience: Minimum of 24 months (2 years or more) of proven experience as a Complex Care Support Worker, including experience working with children or young people with ASD.
Competencies: Excellent verbal, written, and interpersonal skills; ability to manage change, work independently, build trust in difficult situations, and handle crises calmly.
Vetting: Must successfully pass an enhanced Disclosure and Barring Service (DBS) check.
Desirable Criteria
Post-basic qualifications or a degree-level qualification in a healthcare-related subject.
Direct experience delivering healthcare services to people with complex needs across community or acute settings.
Company Benefits & Perks
Competitive Pay: Attractive hourly rate of £15.00 per hour.
Professional Support: Paid induction training and continuous Continuing Professional Development (CPD) support.
Meaningful Work: The time and environment required to deliver the specialist, relationship-based care you set out to achieve.