Customer Assistant - Online

Customer Assistant – Online

Company: Morrisons (via Supportive Bridge Staffing Agency)

Location: Carterton (OX18 3HA)

Job Type: Permanent, Hourly Paid

Hours: 16 Hours per week

Salary: Competitive salary, plus excellent benefits

Closing Date: 11 September 2026

Job Reference: 159345

About the Role

Supportive Bridge Staffing Agency is proud to partner with Morrisons to find friendly, customer-focused individuals to join their Online team in Carterton.

In this role, you will be picking and packing customer orders ready for delivery or collection. Working in a fast-paced, structured environment with clear routines, you will use in-store technology to accept orders, find the right products, and prepare them quickly and carefully.

Your work makes a real difference to customers, and you will also have the opportunity to support other store areas—such as Replenishment and Customer Service—depending on daily needs.

Shift Requirements

• Will include weekends and 5:00 AM starts

About You

We are looking for team players who are passionate about putting customers first:

• Helpful and friendly approach to everyday tasks

• Enjoys staying active and being hands-on

• Works well in a busy, structured environment using in-store technology

• Comfortable following processes and resolving customer queries

Note: Applicants must be over the school leaver's age, and some roles may require candidates to be 18+ for health and safety reasons.

Rewards and Benefits

• Fully flexible shift patterns and competitive pay

• Six weeks holiday (including bank holidays)

• 15% staff discount in supermarkets and convenience stores from your first day

• Additional 10% discount card for a friend or family member

• Subsidised in-store café or shop floor ranges

• Competitive pension and life assurance

• Healthcare and wellbeing benefits, including an Aviva Digital GP

• Morrisons MyPerks (discounts on high street shopping, cinemas, gyms, and more)

• Excellent career progression and development opportunities

• Family-friendly policies (including 26 weeks maternity, adoption, fertility, and neonatal leave)

Our Hiring Process

1. Apply Online: Submit your details via our site—it only takes a couple of minutes.

2. Online Assessment: Complete a quick 10–15 minute situational judgement test focusing on customer-first scenarios.

3. Let's Find Out More: Successful candidates will book an interview slot or speak with our resourcing team.

4. Decision: Receive prompt updates and support from our team regarding your formal offer.