Customer Assistant
About this role
Customer Assistant – Chepstow
Reference Number: 742017
Location: Bulwark Road, NP16 5JW, Chepstow
Employment Type: Full-Time (35-hour contract) | Entry Level
Salary/Pay Rate: £13.45 - £14.45 per hour (shifts range from 5:00 AM starts to 10:30 PM finishes)
About Us
At Bridge Staffing Agency, we are dedicated to building supportive pathways that connect enthusiastic talent with fantastic career opportunities. We are proud to partner with Lidl GB to find collaborative, driven individuals for their bustling retail stores. If you are looking for an energetic entry-level role where no two shifts are the same and your hard work is truly valued, we are here to support your journey from day one.
Role Overview
As a Customer Assistant, you will keep the store moving, buzzing, and thriving. From restocking shelves and working fast-paced deliveries to jumping on tills and maintaining pristine shop floors, you will play a hands-on part in feeding the community and delivering exceptional customer service. You even have the chance to specialize as a Freshness, Non-Food, or Bakery Specialist as you grow!
Key Responsibilities:
Customer Care: Be a Lidl expert, greeting shoppers with a smile and answering questions with a friendly manner.
Deliveries & Merchandising: Efficiently process arriving stock deliveries and expertly merchandise the famous middle aisles of Non-Food products.
Bakery & Freshness: Proactively keep the bakery topped up with freshly baked goods throughout the day.
Store Standards: Maintain a clean, tidy, and organized environment across the entire shop floor.
What We Are Looking For
Experience: Background working in a fast-paced environment where you can keep up with changing priorities.
Customer Focus: Outstanding communication and interpersonal skills with a passion for helping others.
Flexibility: The ability to handle early starts (5:00 AM) or late finishes (10:30 PM).
Mindset: A positive, self-motivated approach and a genuine drive to make your store a success.
What You Will Receive
Competitive Pay: £13.45 - £14.45 per hour (plus £2.00 extra for bank holidays and £3.50 extra for night hours if worked).
Generous Leave: 30–35 days holiday (pro rata).
Perks & Benefits: 10% in-store discount, pension scheme, enhanced family leave, and long-service awards.
Growth: Fantastic training and clear opportunities to progress into specialized roles and higher retail careers.