Business Services Associate

Job Advertisement: Business Services Associate – 12 Month Fixed Term Contract

Position Overview

• Job Title: Business Services Associate (12-Month Fixed Term Contract)

• Agency: Supportive Bridge Staffing Agency

• Location: Circle Business Services – Cheadle

• Employment Type: Fixed Term | Full-Time (37.5 hours per week, flexible shift pattern)

• Salary: Up to £25,206.00 per year (commensurate with experience, training, and qualifications)

About Supportive Bridge Staffing Agency

At Supportive Bridge Staffing Agency, we specialize in connecting exceptional corporate and finance professionals with premier independent healthcare providers. We are proud to partner with Circle Health Group—Britain’s leading independent healthcare provider—to recruit a dedicated Business Services Associate for a 12-month fixed-term contract within the Supplier Reconciliations and Helpdesk team at Circle Business Services in Cheadle.

Key Responsibilities

• Process supplier invoices, credit notes, and payment requests accurately and efficiently, ensuring proper matching, coding, and authorization in line with group policy.

• Deliver accurate transactional data to support management information reporting and drive process improvements in Accounts Payable.

• Provide professional customer service by managing high-volume inbound/outbound calls and emails from patients, suppliers, and internal/external stakeholders (including insurance companies and NHS Integrated Care Boards).

• Take patient payments, resolve complex queries, investigate account discrepancies, and analyze trends to prevent reoccurrence.

• Work collaboratively across various areas of the Credit Control department while maintaining compliance with financial regulations, internal audit standards, and data protection rules.

Candidate Requirements

• Skills: Strong customer service, interpersonal, numeracy, and problem-solving skills, with high attention to detail and accuracy.

• Technical Proficiency: Experience using financial systems and Microsoft Excel (basic to intermediate level), alongside strong technology skills to manage and report data effectively.

• Education: GCSEs (or equivalent) in Maths and English at Grade C / 4 or above.

• Experience & Work Style: Ability to manage high-volume workloads, prioritize tasks, meet strict deadlines, and build strong professional relationships. An understanding of invoice processing and accounts payable principles is highly desirable.

Salary & Comprehensive Benefits

• Competitive Salary: Up to £25,206.00 per year.

• Leave: 25 days annual leave plus bank holidays, increasing up to 30 days with service.

• Healthcare & Pension: Private Pension Scheme and Private Healthcare Scheme covering pre-existing medical conditions.

• Family Support: Enhanced maternity, paternity, and adoption pay, plus family and friends hospital discounts.

• Wellbeing & Security: Non-contributory life insurance, staff wellbeing resources, and an engagement hub packed with exclusive rewards and discounts.

• Professional Growth: Industry-leading training, professional development opportunities, and career advancement support.