Convenience Operations Manager

Opportunity: Convenience Operations Manager

Job Overview

• Position: Convenience Operations Manager

• Location: Jersey, Channel Islands

• Schedule: Permanent, Full-Time (42 Hours per week)

• Salary & Benefits: Competitive Salary + Excellent Benefits Package (including bonus and company allowances where applicable)

• Closing Date: 11 August 2026

• Job Reference: 157778

About the Role

As a supportive bridge staffing agency, we are thrilled to partner with Morrisons to recruit a strategic and high-performing Convenience Operations Manager for their Jersey region. In this pivotal regional leadership role, you will act as the crucial link between local stores and Central Teams at Hilmore House—overseeing approximately 350 colleagues and 30 Store Managers to drive continuous improvement, commercial performance, and safe, legal retail standards.

Key Responsibilities

• Regional Leadership: Lead and land change programmes, retail execution, and continuous improvement plans across all regional stores.

• Talent & Management Development: Coach, mentor, and elevate store management capability to build a strong future pipeline of talent.

• Commercial & Operational Performance: Use data analytics and customer insights to drive sales growth, reduce complaints, and optimize productivity savings.

• Compliance & Safety: Ensure all locations strictly adhere to safe and legal trading standards, establishing actionable follow-ups where non-conformance occurs.

• Stakeholder Collaboration: Build robust relationships with Support Office teams and the Operations Director to simplify ways of working, control cost lines, and deliver regional budgets.

What We Are Looking For

• Industry Expertise: Substantial retail and operational background specifically within the convenience sector.

• Commercial Acumen: Strong commercial mindset with proven experience developing competitive operational strategies and understanding local market dynamics.

• Track Record: Demonstrated success in delivering significant performance improvements across Sales, Operations, Colleague Engagement, Costs, and Service metrics.

• Leadership & Coaching: Exceptional coaching and communication skills capable of inspiring high-performing management teams.

• Strategic Planning: Proven ability to review performance timelines and execute strategic convenience plans effectively.

Rewards & Benefits

• Competitive Compensation: A highly competitive base salary complemented by performance rewards.

• Financial Protection: Robust pension scheme and comprehensive benefits package.

• Time Off: Generous annual leave allowance.

• Family Support: Enhanced family-friendly policies to support work-life balance.

• Career Growth: Access to industry-leading training, development, and continuous progression pathways within a major retail network.