Customer Sales Manager
About this role
Key Responsibilities
Drive enquiry conversion and achieve home targets for resident occupancy, self-pay mix, and average weekly fees.
Build strong community relationships through localized events, PR initiatives, sponsorship, and market intelligence.
Monitor competitor activity, identify local catchment opportunities, and collaborate with the Home Manager and department heads.
Requirements
Proven track record in sales, business development, or account management, ideally within healthcare or senior living.
Excellent customer service mindset, organization skills, and ability to manage multiple enquiry pipelines effectively.
Self-motivated, collaborative, and flexible to work select evenings and weekends to accommodate client viewings.
Benefits
Competitive salary package with performance incentives.
Comprehensive career growth pathways and training programs within a leading care provider.
Dynamic, supportive working environment with employee wellbeing resources and company-wide benefits.