Customer Assistant - Market Street & Cafe

Customer Assistant - Market Street & Café

Position: Customer Assistant - Market Street & Café

Location: Kilmarnock (KA1 2PY)

Contract Type: Permanent | Part-Time (15 hours per week)

Shift Pattern: Fully flexible, can work weekdays and weekends

Salary & Package: Competitive Salary + Excellent Benefits Package

Reference: 159463

Closing Date: 23 August 2026

About the Role

As a Supportive Bridge Staffing Agency, we are thrilled to partner with Morrisons to recruit a friendly and hands-on Customer Assistant - Market Street & Café for their store in Kilmarnock.

In this engaging role, you will help prepare and serve the fresh, high-quality food Morrisons is famous for. Whether you are serving meals in the Café or preparing pizzas, fresh fish, or meat on Market Street, you'll play a major part in making every customer's experience special. Flexibility is essential, as you will also cross-train to support other store departments like Replenishment and Customer Service.

(Please note: Applicants must be over the school leaver’s age.)

Key Responsibilities:

• Food Preparation & Service: Prepare and serve fresh, high-quality meals, pizzas, deli items, or counter products on Market Street or in the Café.

• Customer Experience: Deliver friendly, helpful service, ensuring customer queries are resolved with a smile.

• Structured Routines: Work within a fast-paced environment with clear daily routines to maintain exceptional food safety and display standards.

• Cross-Functional Teamwork: Pitch in across other store areas, such as replenishment and customer service, as part of a collaborative team.

• Safety & Equipment: Operate store equipment safely and follow all food hygiene and safety processes.

About You

We are looking for energetic team players who enjoy staying active, thrive in a structured environment, and put customers first in everything they do.

Essential Requirements:

• Approach: A helpful, friendly, and approachable attitude with a passion for fresh food and great service.

• Work Style: Comfortable working in a structured, fast-paced retail or hospitality environment.

• Active & Hands-on: Enjoys a physical, dynamic role that keeps you moving throughout your shift.

• Adaptability: Fully flexible availability to work across both weekdays and weekends as required by the business.

Rewards and Benefits

In return for your dedication, our client offers an incredible suite of benefits to support your work-life balance and future:

• Generous Leave: 6 weeks of holiday per year (including bank holidays).

• Colleague Discounts: 15% discount in Morrisons supermarkets and convenience stores from day one, plus an extra 10% discount card for a friend or family member.

• Financial Security: Competitive pension scheme and life assurance.

• Wellbeing Support: Comprehensive health and wellbeing benefits, including access to the Aviva Digital GP and Vita Health services.

• Perks: Morrisons MyPerks platform featuring exclusive discounts at high-street retailers, cinemas, and gyms.

• Career Growth: Outstanding internal training and development pathways for career progression.

• On-Site Facilities: Subsidised in-store café or shop floor food ranges, plus free parking options.

• Family Friendly: Enhanced policies including 26 weeks of maternity and adoption leave, alongside neonatal and fertility leave.

Our Recruitment Process

As your supportive agency partner, we are here to ensure a smooth and accessible application experience:

1. Application: Submit your details and CV online.

2. Online Assessment: Complete a brief 10–15 minute situational judgement test via email to showcase your customer-first thinking.

3. Interview: Attend an interview (face-to-face or virtual) featuring competency questions mapped against company values.

4. Offer & Onboarding: Receive quick feedback and comprehensive onboarding support from our resourcing team.