Customer Assistant

Customer Assistant (via Supportive Bridge Staffing Agency)

Salary: £13.45 - £14.45 per hour (plus shift premiums)

Location: East Grinstead, RH19 1HA (London Road Store)

Contract: Full-Time (20-30 Hour Contract), Permanent

Shifts: AM & PM Shifts

Experience Level: Entry Level

Reference Number: 719794

The Opportunity

At Supportive Bridge Staffing Agency, we don’t just find you a job—we connect you with vibrant teams where your hard work is truly valued. We are currently recruiting for Customer Assistants to join a highly collaborative, fast-paced retail environment in East Grinstead.

If you are looking for a full-time role where no two days are the same, you’ll fit right in. From jumping on the tills to restocking shelves, you’ll keep things moving, keep the business booming, and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy, and organized, working alongside great retail colleagues to deliver brilliant service to the local community.

What You’ll Do

• Be the In-Store Expert: Help customers with their questions, queries, and requests with a warm, helpful manner.

• Manage Stock: Efficiently work deliveries as they arrive in store to keep shelves full.

• Freshness First: Proactively keep the bakery section topped up with freshly baked goods.

• Merchandise: Expertly maintain and arrange the popular middle aisles of non-food promotional products.

What You’ll Need

• Experience working (or the ability to thrive) in a high-energy, fast-paced environment.

• Excellent customer service skills and a friendly, positive approach.

• Flexibility: The availability to work a mix of AM and PM shifts, including starting early or finishing late.

• An adaptable mindset when store priorities change mid-shift.

• The drive, passion, and team-player attitude to help make your store a genuine success.

What You’ll Receive

In addition to a competitive hourly rate, you will enjoy a generous benefits package designed to support your well-being and life outside of work:

• Competitive Pay Structure: £13.45 - £14.45/hr base rate, plus an extra £2.00/hr for bank holidays and £3.50/hr for night hours.

• Time Off: 30–35 days of holiday per year (pro rata).

• Great Perks: A 10% in-store discount, pension scheme, and enhanced family leave.

• Career Growth: Access to top-tier on-the-job training with clear pathways to progress into specialist roles (Freshness, Non-Food, or Bakery).

• The "Supportive Bridge" Advantage: We provide application feedback, resume tips, and dedicated interview preparation to champion you through the hiring process.