Customer Team Member

Customer Team Member

Position: Customer Team Member

Location: The Brae, Cambusbarron (FK7 9LE)

Company: Supportive Bridge Staffing Agency (Placing for Co-op Food Stores)

Pay Rate: £13.04 per hour

Contract Type: Permanent, Part-Time (18 hours per week + regular overtime)

About the Role

We are partnering with the Co-op to recruit a friendly and community-driven Customer Team Member for their fast-paced store in Cambusbarron. In this role, you will be the welcoming face of the store, helping deliver essential daily services to the local community—including hands-on work in our in-store bakery.

Whether keeping shelves stocked, operating the tills, or promoting Co-op membership, you’ll play a key part in making life easier for our customers every single day.

Key Responsibilities

• Customer Service: Deliver friendly, thoughtful service on the shop floor and tills, helping to put things right when needed.

• Store Operations: Keep shelves fully stocked, check prices, monitor dates and temperatures, and maintain stock accuracy.

• In-Store Bakery: Support daily operations in the bakery, including preparing and baking fresh products.

• Community & Membership: Promote Co-op Membership and help the store stay connected with local and national causes.

What We Are Looking For

• Age Requirement: Must be aged 18 or over (due to business needs involving early morning or late-night shift requirements).

• Passion & Attitude: A genuine passion for helping people and delivering exceptional customer service.

• Experience: An interest in retail and working in a busy environment. No prior retail experience is necessary, as full, paid training is provided!

• Flexibility: Ability to work a mix of opening, closing, and mid-day shifts across the week, including at least 2 evening shifts and 1 weekend shift (Friday after 6 PM, any shift on Saturday, or Sunday).

Perks & Benefits

• Competitive Pay: £13.04 per hour with opportunities for regular overtime.

• Generous Discounts: 30% discount on all Co-op products in-store.

• Holiday Allowance: Starting from 31 days of holiday per year (pro-rata for part-time, including bank holidays).

• Financial Wellness: Wagestream app access (giving you flexible access to your pay as you earn it) and up to 10% employer pension contributions.

• Health & Wellbeing: 24/7 access to GP appointments and dedicated colleague support programmes.

• Career Growth: Full training, career development resources, and a Cycle-to-Work scheme.