Front of House Team Member

Supportive Bridge Staffing & Recruitment is seeking a friendly and welcoming Front of House Team Member to join a premier fitness and wellbeing club in Cannock, UK. In this flexible bank role, you will act as the first point of contact, delivering exceptional customer service to members and guests across the club's reception and café facilities.

Working within a vibrant health club environment, you will greet visitors, handle telephone inquiries, and assist in serving fresh food and beverages. This position is ideal for an approachable, customer-focused individual looking for flexible ad-hoc shifts within a supportive team.

Key Responsibilities

• Welcome members and visitors warmly at reception, addressing inquiries face-to-face and over the phone in a helpful and caring manner.

• Assist with the daily operation of the club café, including preparing and serving fresh, healthy food and drink options.

• Maintain a clean, professional, and inviting atmosphere across front-of-house reception and dining areas.

Requirements

• Excellent communication and interpersonal skills with a patient, customer-first attitude.

• Basic computer proficiency, including experience using Microsoft Word and Excel.

• Self-motivated, flexible, and proactive approach to managing customer service and administrative tasks.

Benefits

• Hourly pay rate ranging from £12.00 to £12.84 depending on experience.

• Accrued paid holiday entitlement calculated in accordance with UK Working Time Directives.

• Access to workplace pension programs and discounted health club memberships.