Customer Assistant - Service

Customer Assistant - Service

Position: Customer Assistant - Service

Location: Bolsover

Contract Type: Permanent | Part-Time (18 hours per week)

Shift Pattern: Fully flexible

Salary & Package: Competitive Salary + Excellent Benefits Package

Reference: 159457

Closing Date: 10 August 2026

About the Role

As a Supportive Bridge Staffing Agency, we are thrilled to partner with Morrisons to recruit a friendly and approachable Customer Assistant - Service for their store in Bolsover.

In this vital role, you will be the welcoming face of the store, giving customers a fantastic experience at checkouts, self-serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile. Flexibility is key, as you will also cross-train to support other store departments such as Market Street or Replenishment wherever you are needed most.

(Please note: Applicants must be over the school leaver’s age; some roles may require applicants to be over 18 due to health and safety regulations.)

Key Responsibilities:

• Customer Service & Checkout: Process transactions smoothly and efficiently at checkouts, self-serve tills, and kiosks while offering a warm, helpful welcome.

• Customer Support: Assist customers with their shopping queries and ensure they leave feeling valued and looked after.

• Cross-Functional Teamwork: Train and pitch in across other store areas, including Market Street and Replenishment.

• Safety & Process: Operate store equipment safely and follow established operational routines.

About You

We are looking for energetic team players who are passionate about putting customers first and thrive in a busy retail environment.

Essential Requirements:

• Approach: A helpful, friendly, and approachable attitude with a passion for delivering stellar service.

• Work Style: Comfortable working in a busy, structured environment and staying active on your feet.

• Adaptability: Fully flexible availability to adapt to varied shift patterns and support multiple store areas.

Rewards and Benefits

In return for your dedication, our client offers an incredible suite of benefits to support your work-life balance and future:

• Generous Leave: 6 weeks of holiday per year (including bank holidays).

• Colleague Discounts: 15% discount in Morrisons supermarkets and convenience stores from day one, plus an extra 10% discount card for a friend or family member.

• Financial Security: Competitive pension scheme and life assurance.

• Wellbeing Support: Comprehensive health and wellbeing benefits, including access to the Aviva Digital GP and Vita Health services.

• Perks: Morrisons MyPerks platform featuring exclusive discounts at high-street retailers, cinemas, and gyms.

• Career Growth: Outstanding internal training and development pathways for career progression.

• On-Site Facilities: Subsidised in-store café or shop floor food ranges, plus free parking options.

• Family Friendly: Enhanced policies including 26 weeks of maternity and adoption leave, alongside neonatal and fertility leave.

Our Recruitment Process

As your supportive agency partner, we are here to ensure a smooth and accessible application experience:

1. Application: Submit your details and CV online.

2. Online Assessment: Complete a brief 10–15 minute situational judgement test via email to showcase your customer-first thinking.

3. Interview: Attend an interview (face-to-face or virtual) featuring competency questions mapped against company values.

4. Offer & Onboarding: Receive quick feedback and comprehensive onboarding support from our resourcing team.