FM Escort Officer

FM Escort Officer (Full-Time)

Location: HMP Dovegate, Uttoxeter, ST14 8XR

Salary: £26,509.50 per annum + excellent benefits

Job Type: Full-Time / Regular (40 hours per week, Monday – Friday, 08:00 – 16:30)

Job ID: 311867

About the Role

Supportive Bridge Staffing Agency is proud to be recruiting on behalf of our trusted facilities management and justice partners for a diligent FM Escort Officer.

Based within the Facilities Management team at HMP Dovegate, you will ensure that external contractors can carry out essential maintenance, repairs, and improvement projects safely and securely. By maintaining strict safety, security, and operational protocols, your work will directly support a secure environment that fosters rehabilitation, wellbeing, and positive outcomes for the wider community.

Key Responsibilities

• Contractor Escorting: Accompany and oversee contractors throughout the establishment, ensuring strict adherence to site security procedures.

• Asset & Tool Control: Manage and account for contractors, equipment, and tools at all times, performing rigorous arrival and departure checks.

• FM Support: Assist the Facilities Management team with routine maintenance and multi-trade activities suited to your skills, training, and experience.

• Documentation & Records: Maintain accurate records and ensure necessary paperwork is distributed to relevant parties.

• Site Inspections: Carry out routine inspections of external areas to guarantee they remain clean, tidy, safe, secure, and presentable.

• Communication: Coordinate effectively with colleagues, contractors, and stakeholders to champion continuous service improvement.

What You’ll Need

• Core Competencies: Good numeracy and literacy skills.

• Communication Skills: Strong written and verbal interpersonal skills with a professional, customer-focused approach.

• Independence & Initiative: Able to work autonomously and exercise sound judgement within a secure and challenging environment.

• Attitude: Flexible, proactive, and deeply committed to delivering operational excellence and high service standards.

• Vetting Requirements: This role requires an Enhanced DBS check and the successful completion of an Occupational Health Questionnaire.

What We Offer

• Holidays: 25 days annual leave plus bank holidays.

• Pension Scheme: Up to 6% contributory employer pension scheme.

• Training & Career Development: Access to over 1,100 internal courses, funding for professional qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager pathways), structured mentoring, and clear progression routes.

• Health & Wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, a dedicated wellbeing app, 30% off at managed leisure centres, and 24/7 access to a virtual GP service.

• Perks & Community: Retail discounts across roughly 1,000 major brands, a paid volunteering day, tax-free charitable payroll giving, and active global employee inclusion networks.