Admin Assistant - Care Home
About this role
Job Advertisement: Admin Assistant (Permanent - Part-Time)
Position Overview
Role: Admin Assistant - Care Home (Permanent)
Location: Hawthorns Care Centre, O'Neill Drive, Peterlee, Durham, SR8 5UP
Pay Rate: £13.21 per hour
Contract Type: Permanent, Part-Time
Hours: 24.00 hours per week
Shift: Days
Closing Date: 5 September 2026
About the Role
Are you highly organized, friendly, and looking for a varied part-time administrative role where your people skills can help create a vibrant, happy environment for care home residents and visitors?
Working as a permanent Admin Assistant through our supportive bridge staffing agency on behalf of Barchester Healthcare, you will play a vital role in supporting the care home management team. From answering phone calls and managing files to meeting and greeting visitors and showing prospective clients and their families around, you will ensure the home runs smoothly while building meaningful connections with residents.
Key Responsibilities (What You'll Do)
Provide comprehensive administrative support to the home managers.
Handle incoming calls with a confident, professional telephone manner and manage filing systems.
Meet and greet visitors warmly, ensuring a welcoming first impression of the home.
Conduct tours for prospective clients and their families, showcasing what makes the care centre special.
Engage actively with residents to help foster a vibrant, happy, and supportive environment during day shifts.
Candidate Requirements (What You'll Need)
Excellent multi-tasking abilities and good computer skills.
A confident, clear, and professional telephone manner.
A natural "people person" with a genuine interest in the wellbeing of residents and their families.
Strong organizational skills and a proactive, approachable attitude.
Note: Full training and confidence-building courses are provided to help you thrive across all responsibilities!
Rewards & Benefits Package
Competitive Pay: Excellent hourly rate of £13.21 for 24 hours per week.
Pension Scheme: Workplace pension scheme with employer contributions starting from 3%.
Professional Growth: Free training and continuous development opportunities for all roles.
Wellbeing Support: Access to comprehensive wellbeing and support tools.
Perks & Recognition: A range of retail discounts and savings, "Employee of the Month" rewards, "Long Service Awards," and an unlimited 'Refer a Friend' bonus scheme.