Receptionist
About this role
As a Receptionist, you will greet patients upon arrival, direct them to waiting or treatment areas, and manage incoming phone calls and patient queries. Working flexible part-time hours—including occasional evenings and weekends—you will maintain high standards of patient care and administrative accuracy.
Key Responsibilities
Welcome patients and visitors, directing them efficiently while creating a reassuring and supportive environment.
Manage phone calls, address inquiries, and schedule patient appointments with high accuracy.
Prepare clinical paperwork, including referral forms, charge sheets, and terms and conditions documents.
Requirements
Strong IT and keyboard skills with excellent verbal and written communication abilities.
Compassionate, empathetic approach with the ability to explain complex or sensitive information clearly.
Previous experience in healthcare administration or a customer-facing reception role is highly desirable.
Benefits
Free gym membership access and personal health assessments across health and fitness facilities.
Comprehensive rewards package including retail discounts, pension options, and lifestyle benefits.
Professional development and growth opportunities within a leading healthcare charity environment.