Customer Support Assistant

Supportive Bridge Staffing & Recruitment is recruiting on behalf of Bupa for a Customer Support Assistant to join their team in Bath, UK. This is an excellent opportunity for an organised and customer-focused individual to provide professional front-of-house and administrative support within a care home environment. You will play an important role in ensuring the smooth day-to-day operation of the home while delivering an exceptional experience for residents, visitors, and colleagues.

Key Responsibilities

• Deliver a welcoming front-of-house service while managing reception and administrative duties.

• Support payroll administration, employee records, and daily office operations.

• Assist the Home Manager and wider team to ensure efficient and effective care home administration.

Requirements

• Previous experience in a customer service, receptionist, or administrative role.

• Good knowledge of Microsoft Office and strong organisational skills.

• Excellent communication skills with the ability to build positive relationships and manage a varied workload.

Benefits

• Competitive salary with healthcare and pension benefits.

• Free meal on every shift, paid annual leave, and wellbeing support.

• Ongoing training, employee discounts, and career development opportunities.