Care Home Administrator
About this role
Care Home Administrator
Location: Stubbington Manor Care Home, 139 Stubbington Lane, Fareham, PO14 2NF
Salary: £34,000.00 per annum
Hours: 40.00 hours per week
Contract Type: Permanent
Shift Pattern: Day Shifts
About the Role
As a Care Home Administrator, you will play a pivotal role within the home's management team. Providing the General Manager with essential support to ensure the efficient running of a high-quality home, this varied position encompasses managing customer experience, HR, recruitment, payroll, finance, and supervising junior administration staff.
You will act as a self-sufficient, professional individual who promotes a positive, welcoming image to residents, families, and visitors while supporting the home's commercial performance and occupancy growth.
Responsibilities
Promote a warm, welcoming environment and handle enquiries and showrounds for prospective families.
Drive occupancy, manage customer databases, and support resident and family feedback.
Assist with staff recruitment, new starter employment checks, inductions, and rota management.
Handle payroll preparation and provide guidance on HR policies using available resources.
Manage safe contents, petty cash, and resident fund accounts.
Maintain accurate staff records for training, supervisions, appraisals, and professional development opportunities.
What You Need to Have
Previous experience in a customer-facing role.
Involvement in HR administration and recruitment processes.
High level of attention to detail and strong organizational and prioritization skills.
Proficient IT skills, specifically using Microsoft Word, Excel, and Outlook.
A CIPD qualification would be beneficial.
Rewards & Benefits Package
In addition to a competitive annual salary, you will receive an exceptional package of rewards, including:
‘Rewarding Excellence’ bonus: Earn up to £500* for a Good or Outstanding CQC inspection.
Refer a Friend scheme: Unlimited access to earn up to £500* per referral.
Access to wide-ranging retail and leisure discounts at major brands and supermarkets.
Free access to medical specialists for second opinions, plus confidential counselling and legal services.
Tax Code Review Service and the option to join our monthly staff lottery. *Terms and conditions apply.