Online Team Leader
About this role
Online Team Leader (Connah's Quay)
Position Overview
Role: Online Team Leader
Location: Connah's Quay, UK (CH5 4WL)
Employment Type: Permanent | Retail (Stores) Hourly Paid
Hours: 20 Hours per week
Shift Patterns: Fully flexible (Mon-Sun 05:30-17:30)
Compensation: Competitive salary, plus excellent benefits
Closing Date: 09 August 2026
Job Reference: 157210
About the Role
As a Supportive Bridge Staffing Agency, we are proud to partner with Morrisons to connect talented team leaders with exciting retail and online fulfillment opportunities.
Are you good with people and a natural leader, or an ambitious customer assistant ready for your next career step? Morrisons is looking for a dedicated Online Team Leader to drive the performance of our in-store online operations in Connah's Quay. As the driving force behind our online team, you will ensure orders are picked accurately, managed efficiently, and delivered seamlessly to our customers.
Key Responsibilities
Create an engaging department environment where colleagues place customers at the heart of everything they do and contribute ideas for improvement.
Build a supportive, performance-driven culture where achievements and contributions are regularly recognised and rewarded.
Analyse department data to identify opportunities to simplify processes, speed up workflows, and implement quick solutions to any risks.
Take full responsibility for ensuring all customer orders are picked, despatched, and delivered within required timescales with a minimal number of substitutions.
Ensure all company policies, procedures, and legal obligations are strictly adhered to across the department.
Foster a friendly and helpful service style that goes above and beyond for every customer.
What We Are Looking For
To thrive in this role, you will need:
Proven ability to build and maintain effective working relationships.
Experience in developing and leading teams, coaching colleagues to build competence, confidence, and high performance.
Strong operational and technical knowledge of retail online fulfillment departments.
Excellent planning, organisational, and workload management skills for yourself and direct reports.
The ability to work efficiently and accurately to strict deadlines.
Rewards & Benefits
In recognition of your hard work and leadership, Morrisons offers an extensive benefits package:
Competitive hourly pay accompanied by excellent benefits.
Six weeks holiday (including bank holidays).
15% staff discount in Morrisons supermarkets and convenience stores starting from your very first day.
Additional 10% discount card for a friend or family member.
Subsidised in-store café or shop floor ranges.
Competitive pension scheme and life assurance.
Healthcare and well-being benefits, including access to an Aviva Digital GP.
Morrisons MyPerks discounts across high street shops, cinemas, gyms, and more.
Generous family-friendly policies, including up to 26 weeks of maternity and adoption leave, plus neonatal and fertility leave.
Industry-leading training and career progression opportunities.