General Manager – Fitness and Wellbeing Club
About this role
As a General Manager, you will hold full profit and loss responsibility, steering the facility's day-to-day operations and commercial growth. By cultivating high customer satisfaction standards, managing local brand presence, and leading site personnel with transparency and integrity, you will ensure total operational excellence.
Key Responsibilities
Oversee the complete daily management of the club while taking full accountability for profit and loss (P&L) performance.
Inspire, lead, and develop team members to drive commercial sales, meet financial targets, and enhance customer satisfaction.
Formulate and implement strategic operational and sales plans to expand local market presence and address business challenges.
Requirements
Proven senior management experience in driving sales, P&L management, and team leadership within the fitness, leisure, or customer-centric sectors.
Strong commercial acumen with a deep understanding of local brand positioning, financial management, and operational strategy.
High integrity, exceptional problem-solving skills, and a genuine passion for promoting healthy lifestyles and customer wellbeing.
Benefits
Complimentary gym membership access and personal health assessments across health and fitness facilities.
Comprehensive rewards package including retail discounts, pension options, and lifestyle benefits.
Executive leadership development pathways and career progression within a supportive healthcare organization.