Specialist Progression Coach

Job Advertisement: Specialist Progression Coach

Company Name: Support Bridge Staffing Agency

Location: Black Country (covering Wolverhampton, Sandwell, Dudley, Walsall, and Telford & Wrekin) – Field-based with remote and on-site working

Salary: £31,000 to £32,000 per annum plus excellent benefits

Job Type: Fixed-Term Contract (15 Months), Full-time (37.5 hours per week, Monday to Friday, 9:00 AM to 5:00 PM)

Job ID: 312194

Ready to impact a better future?

Support Bridge Staffing Agency is proud to partner with leading employment and skills programmes to connect compassionate professionals with impactful community roles. We are currently recruiting a dedicated Specialist Progression Coach to join our newly established Confident Futures team.

In this vital role, you will support unemployed participants with long-term health conditions, mental health conditions, or disabilities to overcome barriers to employment and move towards sustainable work. Through personalised coaching and tailored guidance, you will help people rebuild confidence, develop practical employability skills, and take positive steps toward a brighter future.

What You’ll Do

• Caseload Management: Manage a caseload of participants, providing tailored, person-centred coaching and support throughout their employment journey.

• Holistic Assessments: Complete comprehensive needs assessments and design personalised support plans reflecting individual goals and circumstances.

• Barrier Breakdown: Identify employment barriers and connect participants with appropriate health, wellbeing, training, community, and specialist support networks.

• 1-to-1 Coaching: Deliver targeted coaching sessions, including CV writing, job searching, interview preparation, and confidence-building activities.

• Employer Engagement: Build strong relationships with local employers to identify inclusive employment opportunities and support participants into suitable roles.

• Outcome Tracking: Promote positive health and wellbeing outcomes while ensuring service delivery aligns strictly with contractual quality standards.

What We Are Looking For

• Coaching Experience: Proven experience coaching, motivating, or supporting individuals to achieve positive personal and professional outcomes.

• Specialist Understanding: A strong grasp of the unique challenges faced by individuals with disabilities, long-term health conditions, or mental health conditions when seeking employment.

• Interpersonal Skills: The ability to build trust quickly and develop effective, empathetic relationships with participants, employers, colleagues, and external partners.

• Organization: Highly organized with the ability to manage a varied caseload, prioritize effectively, and work independently.

• Passion: Exceptional communication skills and a genuine commitment to helping people grow, gain confidence, and secure sustainable employment.

What We Offer You

• Leave Allowance: 25 days’ holiday plus bank holidays, with the option to buy up to five additional leave days each year.

• Pension Scheme: Up to 6% contributory employer pension scheme.

• Training & Career Growth: Access to over 1,100 internal courses, funding for qualifications, apprenticeships (over 60 options), mentoring, and strong internal progression pathways.

• Health & Wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, a dedicated wellbeing app, 24/7 virtual GP access, and 30% off at managed leisure centres.

• Retail & Community Benefits: Discounts across roughly 1,000 retailers, a paid volunteering day, tax-free charitable giving through Payroll Giving, and inclusive employee networks.

Vetting and Mandatory Checks

An Enhanced DBS check is required for this role, covering spent and unspent convictions, cautions, and relevant police information in line with safeguarding requirements and the Rehabilitation of Offenders Act. Candidates will also complete an Occupational Health Questionnaire to ensure appropriate workplace support is provided.