Medical Secretary - Supervisor

Band 4 Medical Secretary - Supervisor (Lower GI Surgery)

Supportive Bridge Staffing Agency Recruitment

Job Overview

• Position: Medical Secretary / PA - Lower GI Surgery Team

• Band: Band 4 (£28,392 - £31,157 per year)

• Location: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH (University Hospitals Birmingham NHS Foundation Trust)

• Contract Type: Permanent

• Working Pattern: Full-Time, Flexible Working

• Closing Date: 30th July 2026

• Reference Number: 304-1101731

About the Role

Supportive Bridge Staffing Agency is partnering with University Hospitals Birmingham (UHB) NHS Foundation Trust to recruit a motivated, organized, and passionate Band 4 Medical Secretary / Supervisor for the busy and fast-paced Lower GI Surgery Team.

In this role, you will work collaboratively with the existing secretarial team to provide high-level administrative and secretarial support to two Consultant Lower GI Surgeons, ensuring the smooth and efficient running of services for patients presenting with both malignant and benign conditions.

Key Duties & Responsibilities

• Clinical & Administrative Typing: Accurate typing of clinical and administrative letters.

• Patient Pathway Management: Management of waiting lists, theatre lists, and outpatient appointment bookings.

• Correspondence & Diary Management: Handling incoming mail with prioritisation for urgent action, and managing consultant diaries.

• Workload Prioritization: Managing conflicting deadlines and meeting Trust-specific targets.

• Communication: Providing effective, professional communication via telephone, email, and face-to-face interactions with staff, patients, and visitors.

• Governance & Compliance: Ensuring mandatory training completion, adhering to strict Data Protection and patient confidentiality policies, and championing Trust values.

Person Specification

Qualifications (Essential)

• Good General Education (e.g., GCSE English and Maths at Grade A–C / Level 9–4).

• Business Administration NVQ Level 3 (or equivalent clerical experience).

• AMSPAR Certificate or equivalent qualification / working knowledge of medical terminology.

Experience (Essential)

• Previous professional experience working as a Medical Secretary in a healthcare setting.

• Customer service or public-facing experience.

• Proficiency in Microsoft Office packages (Word, Excel, Outlook) and general IT systems.

• Strong organizational skills, with the ability to use initiative, multi-task, and work effectively under pressure to tight deadlines.

Benefits & Additional Information

• Salary: £28,392 to £31,157 per annum (Agenda for Change Pay Scheme).

• Inclusion: UHB is dedicated to maintaining an inclusive, values-driven culture and supports reasonable adjustments for staff with disabilities or long-term health conditions.

• Checks: This post is subject to a Disclosure and Barring Service (DBS) check.