Front of House Team Member

Supportive Bridge Staffing & Recruitment is delighted to partner with Nuffield Health to recruit a welcoming Front of House Team Member to join their customer service team in Colchester, UK. As the UK's leading healthcare charity, Nuffield Health prides itself on creating a warm, supportive, and professional environment across all its fitness and wellbeing clubs in Colchester, UK.

In this versatile part-time reception and customer care role based in Colchester, UK, you will deliver excellent customer service to all club members and visitors. You will manage reception duties, support café operations by serving healthy refreshments, respond to inquiries, maintain administrative tasks using IT software, and cover lifeguard breaks when needed in Colchester, UK.

Key Responsibilities

• Greet members and guests warmly, manage front desk inquiries, and deliver exceptional face-to-face and telephone customer service in Colchester, UK.

• Support café operations by preparing and serving fresh, healthy food and beverage options in Colchester, UK.

• Maintain reception efficiency using MS Word and Excel, and maintain strong swimming standards to cover site lifeguard breaks in Colchester, UK.

Requirements

• Excellent interpersonal and communication skills with a confident, empathetic, and customer-focused approach in Colchester, UK.

• Basic computer literacy, including experience using Microsoft Word and Excel in Colchester, UK.

• Strong swimming proficiency and willingness to undertake on-site lifeguard training in Colchester, UK.

Benefits

• Competitive pay rate equivalent up to £13.97 per hour for 8 hours per week in Colchester, UK.

• Complimentary full membership across Nuffield Health fitness and wellbeing facilities in Colchester, UK.

• Access to private health assessments, retail discounts, lifestyle rewards, and company pension options in Colchester, UK.