Front of House Team Member

Supportive Bridge Staffing & Recruitment is delighted to partner with Nuffield Health to recruit an enthusiastic Front of House Team Member to join their reception and customer service team in Colchester, UK. As the UK's largest healthcare charity, Nuffield Health is dedicated to delivering outstanding customer care, healthy food options, and a welcoming atmosphere across Colchester, UK.

In this part-time bank role based in Colchester, UK, you will work on an ad-hoc basis to support club operations and cover reception and café duties. You will deliver a warm, professional welcome to visitors, answer inquiries, assist with preparing fresh food and drinks, and support site safety by covering lifeguard breaks as needed in Colchester, UK.

Key Responsibilities

• Greet club members and visitors warmly, offering helpful, efficient, and empathetic customer service in Colchester, UK.

• Support reception and café operations, including answering phone calls, handling inquiries, and preparing/serving fresh, healthy food and drinks in Colchester, UK.

• Maintain front desk systems using Microsoft Word/Excel and assist with pool safety by covering lifeguard breaks when required in Colchester, UK.

Requirements

• Strong communication skills, both face-to-face and over the phone, with a approachable and confident demeanor in Colchester, UK.

• Basic computer literacy, including proficiency in Microsoft Word and Microsoft Excel, in Colchester, UK.

• High-standard swimming ability with a willingness to undergo site-specific lifeguard cover training in Colchester, UK.

Benefits

• Competitive pay rate of £13.10 per hour with flexible ad-hoc shift patterns in Colchester, UK.

• Paid holiday entitlement calculated in line with the UK Working Time Directive in Colchester, UK.

• Access to company pension scheme options and heavily discounted gym membership at £35.00 per month in Colchester, UK.