Front of House Team Member

Supportive Bridge Staffing & Recruitment is delighted to partner with Nuffield Health to recruit a welcoming and proactive Front of House Team Member to join their club in Colchester, UK. Nuffield Health, as the UK's leading healthcare charity, is dedicated to delivering exemplary customer experiences and creating a supportive, health-focused environment for all members in Colchester, UK.

In this versatile part-time role based in Colchester, UK, you will serve as the primary face of the club, welcoming visitors, managing phone inquiries, and maintaining a warm, professional atmosphere. You will support reception and café operations, help prepare nutritional food and drinks, and assist with poolside safety by covering lifeguard breaks when required in Colchester, UK.

Key Responsibilities

• Deliver outstanding customer service at reception and across café operations to build a friendly, welcoming environment in Colchester, UK.

• Assist in preparing and serving fresh, healthy beverages and food items while handling customer inquiries attentively in Colchester, UK.

• Maintain strong swimming standards to complete site-provided training and safely assist with lifeguard break cover in Colchester, UK.

Requirements

• Excellent face-to-face and telephone communication skills with a strong customer care mindset in Colchester, UK.

• Proficient basic computer skills, including working knowledge of Microsoft Word and Excel in Colchester, UK.

• Strong swimming proficiency and willingness to complete on-site lifeguard break cover training in Colchester, UK.

Benefits

• Hourly pay rate equivalent up to £13.97 per hour for 8 hours per week in Colchester, UK.

• Free individual gym membership across Nuffield Health fitness and wellbeing facilities in Colchester, UK.

• Access to private health assessments, retail discounts, financial wellbeing options, and pension benefits in Colchester, UK.