Customer Assistant - People

Customer Assistant - People

• Position: Customer Assistant - People

• Location: Ripon (HG4 2SB)

• Hours: 30 Hours per week (Permanent, variety of shifts: mornings from 09:00, evenings until 19:00, and occasional weekends)

• Salary & Benefits: Competitive hourly pay plus excellent benefits, including 15% colleague discount and flexible shift opportunities.

• Closing Date: 31 October 2026

• Job Reference: 159515

About the Role

Are you organised, people-focused, and looking for a behind-the-scenes role that keeps a busy store running smoothly? Supportive Bridge Staffing Agency is proud to partner with our national retail client to recruit a dedicated Customer Assistant - People for their Ripon store.

In this role, you will handle a variety of essential administrative tasks—from managing colleague records and rotas to assisting the management team with day-to-day store operations. Because you will also receive cross-training to support other store areas such as Replenishment and Customer Service, this is a fantastic opportunity for an adaptable team player with great attention to detail.

Key Responsibilities

• Administrative Support: Handle colleague records, rotas, and general store administration with accuracy, discretion, and high attention to detail.

• Operational Assistance: Assist the management team with day-to-day store operations to keep everything running smoothly behind the scenes.

• Cross-Store Support: Assist across various other store departments, such as Replenishment and Customer Service, as business needs require.

• Customer & Colleague Care: Maintain a helpful, friendly approach while supporting colleagues and resolving queries.

About You

• Organised & Detail-Oriented: Possess great attention to detail with strong accuracy, discretion, and administrative capabilities.

• People-Focused: Naturally friendly and approachable with a passion for supporting others and putting people first.

• Active & Hands-On: Comfortable working in a busy, structured environment and able to use equipment safely following established processes.

• Adaptable Team Player: Happy to learn new skills and lend a hand across different store departments.

Note: Applicants must be over the school leaver’s age, and certain roles may require candidates to be over 18 due to health and safety guidelines.

Rewards and Benefits

We believe in taking care of our team. As a valued Customer Assistant, you will enjoy a fantastic range of perks, including:

• Flexible Working: Fully flexible shift patterns with mornings from 09:00, evenings until 19:00, and occasional weekends.

• Generous Discounts: 15% discount in supermarkets and convenience stores from your very first day, plus an additional 10% discount card for a friend or family member.

• Paid Time Off: Six weeks of holiday per year (including bank holidays).

• Health & Wellbeing: Access to healthcare and wellbeing benefits, including the Aviva Digital GP service, Vita Health wellbeing, and healthcare cash plans.

• Perks & Extras: Morrisons MyPerks for discounts on high street shopping, cinemas, and gyms, alongside subsidised in-store café or shop floor ranges.

• Financial & Family Security: Competitive pension scheme, life assurance, salary finance, addiction treatment, optional payroll charity donations, and enhanced family-friendly policies (including up to 26 weeks maternity/adoption leave, plus neonatal and fertility leave).

• Career Growth: Dedicated learning and development programs designed to support your career progression and help you go as far as you want.