Customer Assistant - Replenishment

Customer Assistant - Replenishment

Client/Partner: Wm Morrison Supermarkets Limited

Position: Customer Assistant - Replenishment

Location: Shrewsbury (SY1 4DL)

Employment Type: Permanent | Hourly Paid

Hours: 6 Hours per week (Shift pattern: Sundays 4:00 PM - 10:00 PM)

Salary/Benefits: Competitive salary + 15% staff discount, 6 weeks holiday, pension, healthcare, and excellent career progression opportunities.

Closing Date: 09 August 2026

Job Reference: 158936

About the Role

As a supportive bridge staffing agency dedicated to connecting dependable talent with top-tier industry brands, we are proud to partner with Morrisons to recruit a friendly and reliable Customer Assistant for their Replenishment team in Shrewsbury.

Working on the shop floor, you will play an essential role in keeping shelves fully stocked with wonderful fresh and ambient products. You will thrive in a fast-paced, structured environment with clear routines and timed activities designed to ensure customers can always find what they need.

Additionally, you will receive training to support other store departments such as Market Street or Customer Service, making this an ideal opportunity for a flexible team player looking for a great weekend role.

Key Responsibilities

• Keep shop floor shelves fully stocked with fresh and ambient products efficiently and accurately.

• Work within a fast-paced, structured environment adhering to clear routines and timed activities.

• Support other key areas of the store (such as Market Street or Customer Service) when required.

• Deliver exceptional customer service with a helpful, friendly, and proactive approach.

What We Are Looking For

• Approach: A helpful, friendly, and customer-first mindset.

• Energy: Enjoys staying active, hands-on work, and thriving in a busy environment.

• Reliability: Comfortable following processes, operating equipment safely, and committing to Sunday evening hours (4:00 PM - 10:00 PM).

• Eligibility: Must be over the school leaver’s age (and over 18 for certain roles due to health and safety regulations).

Outstanding Rewards & Benefits

Partnering with Morrisons via our agency gives you access to an incredible package of colleague perks:

• Generous Discounts: 15% discount in supermarkets and convenience stores from day one, plus an extra 10% discount card for a friend or family member.

• Time Off: Six weeks holiday (including bank holidays).

• Health & Well-being: Access to Aviva Digital GP, healthcare cash plans, and Vita Health well-being support.

• Financial Security: Competitive pension scheme and life assurance.

• Perks & Extras: Morrisons MyPerks (discounts at high street shops, cinemas, and gyms), subsidised in-store café or shop floor ranges, and optional payroll charity donations.

• Family Support: Comprehensive family-friendly policies including up to 26 weeks maternity and adoption leave, plus neonatal and fertility leave.

Our Recruitment Process

We want your journey to be smooth, transparent, and fully supported:

1. Apply: Submit your application quickly and easily through our platform.

2. Online Assessment: Complete a brief 10-15 minute situational judgment test focusing on customer-first retail scenarios.

3. Interview: Attend an interview (face-to-face or virtual) where we evaluate your fit against Morrisons' core Ways of Working values.

4. Offer & Onboarding: Secure your permanent position and begin your training.