Service Engineer
About this role
Job Title: Service Engineer
Location: Calne Depot
Salary: £27,560.00 per year (£13.25 per hour)
Hours: Full-Time, 40 hours per week (includes rotational on-call duties with enhanced allowance)
Job Type: Permanent
About Supportive Bridge Staffing Agency
At Supportive Bridge Staffing Agency, we take pride in connecting compassionate, hands-on professionals with forward-thinking organizations that drive positive change in community care. We partner with industry leaders who champion inclusive cultures, professional development, and a genuine person-centred mission.
We are currently recruiting on behalf of Medequip Assistive Technology Ltd—the UK’s leading provider of community equipment services to the NHS and local authorities—as they look for a dedicated Service Engineer to join their team at the Calne Depot.
About the Role
As a Service Engineer, you will be responsible for servicing, maintaining, and repairing medical and disability equipment both in-house and directly within service users' homes. This role blends technical expertise with hands-on logistics and client-facing care, ensuring that vital equipment like hospital beds and hoists are safe, fully functional, and ready to support independence.
The role involves heavy lifting, managing multiple daily service jobs, undertaking risk assessments, and participating in a rotational on-call schedule.
Key Responsibilities:
Service, maintain, and repair medical, disability, and healthcare equipment in-house and in customer homes.
Deliver and collect disability equipment to service users, hospitals, and health centres when necessary.
Use a weight rig to service and maintain hoists, handling large and heavy equipment safely.
Undertake comprehensive risk assessments before installations and repairs.
Demonstrate the correct functionality and safe installation of items, identifying faulty or damaged stock.
Maintain professional timeslots, communicate politely with service users, and participate in a rotational on-call rota with enhanced pay.
About You
You possess a technical maintenance background and a strong, empathetic approach to customer-facing healthcare support.
Experience: Ideally 1 year or more experience in a similar role within public, healthcare, or a service-based industry.
Driving Requirements: Must hold a full, in-date UK driving licence.
Personal Qualities: Reliable, physically capable of handling heavy equipment (such as beds and hoists), polite, and client-focused.
Right to Work: Candidates must possess the full, satisfactory right to work in the UK (this role is not eligible for visa sponsorship).
What’s in it for You? (Benefits)
Through our partnership with Medequip, you will gain access to an exceptional reward, health, and career development package:
Company Vehicle: Van provided for travel to and from work.
Generous Holiday: 29 days holiday, increasing up to 33 days (inclusive of Bank Holidays).
Financial & Health Security: Competitive salary (£27,560 p.a.), pension scheme, healthcare scheme, and life assurance.
Well-being Support: Care First Employee Assistance Programme (including free counselling) and a free DBS check.
Career Growth: Continuous professional development, training, learning support, and clear pathways for career progression.
Extra Perks: Access to the Perkbox discount platform, Cycle to Work scheme, and free company uniform.