Receptionist

Receptionist – Brunel House Care Home (Corsham)

Recruiter: Supportive Bridge Staffing Agency

Client: Maria Mallaband Care Group (MMCG)

Location: Corsham, SN13 8EP

Salary: £13.25 per Hour

Job Type: Permanent, Full-Time or Part-Time

Reference: VA013603-1

Are you a warm, organized professional who loves being the welcoming face of a community?

At Supportive Bridge Staffing Agency, we specialize in matching excellent administrative and front-of-house professionals with rewarding careers in premium care settings. We are currently recruiting a Receptionist (Full-Time or Part-Time) for the lovely Brunel House Care Home in Corsham.

As the first point of contact for residents, families, and healthcare professionals, you will hold a vital "front-of-house" role in a lively, supportive care environment.

Quick Job Overview

• Pay Rate: £13.25 per hour

• Hours: Permanent, Full-Time or Part-Time (Flexible working patterns available)

• Location: Brunel House Care Home, Corsham (SN13 8EP)

• Setting: A homely, warm, and highly professional care environment

Your Role: What You’ll Do

As our Receptionist, you will set the tone for the entire home. You’ll manage vital daily administrative tasks while ensuring every visitor, resident, and staff member receives a friendly, courteous, and highly efficient welcome.

• Front-of-House Excellence: Greet relatives, guests, and visiting professionals warmly, directing them smoothly within the home.

• Professional Communication: Answer incoming telephone calls in a professional, empathetic manner and handle initial inquiries.

• Administrative Support: Keep the office running efficiently by photocopying, filing, scanning, and assisting with other general administrative duties.

• Maintain Confidentiality: Handle sensitive information regarding residents, staff, and the home with complete discretion and professional integrity.

• Engage with Care: Build light, warm relationships with residents as they move through reception, contributing to the home's family-like atmosphere.

What We Are Looking For

We want a positive, detail-oriented individual who excels under pressure and brings a genuine warmth to their daily tasks.

• Customer Service Savvy: A natural ability to maintain a calm, professional, and friendly manner under all circumstances.

• Organised Admin Skills: Experience in basic office administration (filing, scanning, answering phones, data handling).

• High Discretion: A strong understanding of confidentiality and data security within a healthcare setting.

• Team Player: Happy to work closely with the wider care and management teams to make life easier for our residents.

• Eligible to Work: Must have the right to work in the UK and live within a commutable distance of Corsham (SN13 8EP).

Fantastic Perks & Benefits

By joining the permanent team at Brunel House, you will unlock an exceptional rewards package:

• Flexible Working: Part-time and full-time options tailored to help you maintain a great work-life balance.

• Financial Flexibility: Early Pay (access your earned wages prior to payday).

• Health & Wellbeing: Simply Health cashback (prescriptions, dental, optical) + 24/7 virtual GP access for you and up to 4 children.

• Great Savings: Tastecard membership (up to 50% off dining out) and an exclusive retail/hospitality discount platform.

• Future Planning: NEST Pension Scheme and service recognition awards.

• No Cost Setup: Free DBS check.

• Career Development: Ongoing training, professional support, and clear progression opportunities.

• Extra Perks: Cycle to Work scheme, Employee Assistance Programme, and discounted gym membership.

Note: Benefits require the completion of a 12-week probationary period before they can be accessed.

About Brunel House & MMCG

Brunel House Care Home is dedicated to offering a warm, comfortable "home-from-home" atmosphere where choice, comfort, and independence are celebrated. The team is passionate about delivering tailored, person-centered care. As part of the Maria Mallaband Care Group—one of the UK’s largest independent care providers—you will be supported by a forward-thinking company that genuinely values its staff and prioritizes career growth.