Customer Relations Manager
About this role
Key Responsibilities
Meet and exceed resident occupancy and weekly fee targets by effectively converting inquiries into move-ins.
Drive prospective client inquiries through local networking, community events, sponsorships, and targeted PR efforts.
Conduct competitor analysis, monitor market trends, and maintain accurate sales reporting for leadership.
Requirements
Proven background in consultative sales, business development, and customer relationship management.
Excellent organizational, communication, and interpersonal skills with a self-motivated and collaborative approach.
Flexibility to attend evening and weekend community events or meetings as required.
Benefits
Competitive base salary with an attractive sales commission structure.
Comprehensive employee benefits package including career development and training programs.
Supportive, inclusive team culture with the opportunity to make a meaningful impact on residents' lives.