Customer Team Member

Customer Team Member – Dartmouth

Position: Customer Team Member (Summer / Seasonal Role)

Agency: Supportive Bridge Staffing Agency

Location: 19-20 Fairfax Place, Dartmouth, TQ6 9AB

Pay Rate: £13.04 per hour

Contract Type: Temporary, Part-Time (3-month seasonal contract, 12 hours per week + regular overtime)

About the Role

Supportive Bridge Staffing Agency is proud to partner with a welcoming, community-focused food store in Dartmouth to recruit an enthusiastic Customer Team Member for the summer season.

In this varied role, you will be the friendly face of the store, delivering exceptional customer service and playing a key part in making life easier for our local community and seasonal visitors. Whether you're assisting on the shop floor, working on tills, managing stock, or supporting in-store services, no two days are the same.

Key Responsibilities

• Customer Service: Provide a friendly, helpful, and thoughtful shopping experience, putting customers first, responding to queries, and championing Co-op Membership.

• In-Store Operations: Work hands-on on the shop floor and tills, keep shelves stocked, and maintain store safety, pricing, dates, and compliance.

• Team Collaboration: Work together with store colleagues to support smooth daily operations and solve problems.

• Community Engagement: Get involved in local activities, events, and charity connections.

What We’re Looking For

• Age Requirement: Must be aged 18 or over to apply for this role (due to business needs and shift patterns involving early mornings or late evenings).

• Experience: Formal retail experience is not essential—we provide full, paid training!

• Attributes: A genuine passion for helping people, great people skills, a positive team-oriented approach, and the flexibility to work a range of shifts.

• Working Flexibility: Varied shifts including early mornings (store opening), afternoons, and late evenings (store closing), including at least 1 weekend shift (availability can be discussed further at interview).

Why Join Us? (Benefits & Perks)

• Competitive Pay: £13.04 per hour with opportunities for regular overtime.

• Generous Leave: Starting from 31 days of holiday per year (pro-rata, including bank holidays).

• Colleague Discounts: 30% off all Co-op products in-store plus 10% discounts on all other brands.

• Financial Flexibility: Wagestream app access to track and withdraw a percentage of your pay as you earn it.

• Pension Scheme: Up to 10% employer contributions.

• Wellbeing Support: Virtual healthcare services for you and your family (including GP appointments, eye care, mental health support, and nutrition/fitness consultations) plus a 24/7 employee assistance service.

• Career Growth: Full, paid training, personal development support, and a cycle-to-work scheme.