CQC Policies and Registration Documents for Home Care Providers
The CQC Registration Bundle: the documents a new home care agency or supported living provider needs when it applies to register with CQC to provide personal care, personalised with your company name, logo and key people on every page.
159 documents · about 410 pages · Word and PDF · 12 months of updates
Your company name, logo and key people on every page
Ready a few minutes after you complete your details
12 months of updates included
What is inside
159 documents, about 410 pages. Every document comes in Word and PDF, so you can edit it and send it.
22 policies
From safeguarding, medicines and infection control to governance, recruitment and record keeping.
Registration documents
Statement of Purpose, Business Plan, Service User Guide, Staff Training Plan, Staffing Structure and Sample Rota.
12-Month Financial Forecast
An Excel workbook, laid out ready for your own figures.
Sample Care Contract and Care Plan
A sample care contract and a sample care plan to keep ready in case CQC asks.
CQC Registration Checklist
Shows what to send with your application, what to keep ready and what you must supply yourself.
Forms, logs, letters and leaflets
The forms, logs, letters and easy read leaflets that go with each policy.
What CQC asks for
The bundle is built around the documents CQC asks a home care agency for when it applies to register. Each one is in the bundle, with its reference.
Send with the application
The documents in this bundle that go to CQC with your application.
SAF-01Safeguarding Adults Policy and Procedure
MED-02Medicines Management Policy and Procedure
IPC-03Infection Prevention and Control Policy and Procedure
COM-04Complaints, Concerns and Compliments Policy and Procedure
CON-05Consent and Mental Capacity Policy and Procedure
EDI-06Equality, Diversity and Human Rights Policy
REC-07Safer Recruitment Policy and Procedure
GOV-08Governance and Quality Assurance Policy
SOP-09-T1Statement of Purpose
REG-24-T1Business Plan
REG-24-T2Service User Guide
REG-24-T3Staff Training Plan
REG-24-T7Premises Permission Letter
REG-24-F212-Month Financial Forecast
Also send for specialist learning disability and autism services
Only if you are applying as a specialist learning disability or autism service.
PBS-22Positive Behaviour Support Policy and Procedure
RES-23Restraint and Restrictive Practices Policy and Procedure
Keep ready in case CQC asks
CQC may ask to see these during registration.
INC-11Reportable Incidents, Accidents and Notifications Policy and Procedure
WHB-12Whistleblowing (Speaking Up) Policy and Procedure
DOC-13Duty of Candour Policy and Procedure
ACP-15Person-Centred Assessment and Care Planning Policy and Procedure
RSK-21Risk Management Policy and Procedure
RSK-21-F1List of Risk Assessments
REG-24-T4Staffing Structure
REG-24-F1Sample Weekly Rota
REG-24-T5Care Service Agreement (Sample Care Contract)
You must also supply your own insurance, evidence that you may use your premises, and CQC's own application forms. These are not in the bundle.
How it works
1
Buy the bundle
Pay once by card. You need a free SupportiveBridge account.
2
Tell us about your company
Answer a short set of questions in steps and upload your logo. Your progress is saved.
3
We prepare your bundle
Your company name, logo and key people go on every page. It is ready a few minutes later.
4
Download in Word and PDF
We email you when it is ready. Download it from your account whenever you need it.
Sample pages
Eight single pages from the finished bundle, made for an example company. Your copy carries your own company name and logo, with no watermark.
Safeguarding Adults Policy: document control page
Safeguarding Adults Policy: a procedure page
Statement of Purpose
Business Plan
CQC Registration Checklist
Medication Administration Record
Easy read leaflet: Keeping You Safe
Staff Training Plan
What you still need to do
Complete your own facts and figures in the registration documents: the business plan, the forecast, your training providers and your staff names.
Supply your own insurance.
Supply your own premises evidence.
Complete CQC's own application forms.
Please read before you buy
Not produced, approved or endorsed by the Care Quality Commission.
Not legal advice.
Does not guarantee registration.
Licensed for use by one organisation only.
Checked against CQC's registration guidance and the law up to 10 November 2026. Includes 12 months of updates. The full terms are in the licence and terms of sale.
Questions people ask first
Who is it for?
New home care (domiciliary care) agencies and supported living providers in England that are applying to register with CQC to provide personal care.
What is included?
159 documents, about 410 pages: 22 policies, a Statement of Purpose, Business Plan, 12-Month Financial Forecast (Excel), Service User Guide, Staff Training Plan, Staffing Structure and Sample Rota, Sample Care Contract, Sample Care Plan, a CQC Registration Checklist, and the forms, logs, letters and easy read leaflets for each policy. You get every document in Word and PDF.
How does personalising work?
After you pay, you answer a short set of questions about your company, your service and your key people, and upload your logo. Your answers are saved as you go. We then put your company name, logo and key people on every page.
How long does it take?
Your bundle is ready a few minutes after you complete the details form. We email you, and you download it from your account.
What do I still have to do?
You complete your own facts and figures in the registration documents: the business plan, the forecast, your training providers and your staff names. You also supply your own insurance, premises evidence and CQC application forms.
Do I get updates?
Yes. 12 months of updates are included. The bundle was checked against CQC's registration guidance and the law up to 10 November 2026. After that you can choose to keep receiving updates for £99 a year. You do not have to, and you keep the version you already have.
Can I get a refund?
You can cancel within 14 days for a full refund if you have not yet asked us to prepare your bundle. Once you ask us to prepare it, it is made to your details and supplied straight away, so we do not refund a change of mind. If something is wrong with it, we put it right. The full terms are in the licence and terms of sale.
What does the licence allow?
The price (£299) is for one organisation. You can edit the documents and use them to run your own service, and share them with CQC, commissioners, your staff and your advisers. You cannot pass them to another organisation or resell them. Each copy carries your licence number.
Does CQC produce or endorse this?
No. The bundle is not produced, approved or endorsed by the Care Quality Commission. It is not legal advice and it does not guarantee registration.
Personalised for your organisation
159 documents for £299
One-off payment, licensed for one organisation, with 12 months of updates.
