CQC Registration Bundle licence and terms of sale
Version 1.0. Effective 10 November 2026.
These terms apply when you buy the CQC Registration Bundle for Home Care Providers ("the bundle") from Supportive Bridge Ltd ("we", "us") on supportivebridge.com. They sit alongside our Terms of Service, our Refund and Cancellation Policy and our Privacy Policy. If these terms and another of our documents say different things about the bundle, these terms apply.
You accept these terms when you tick the box at checkout. Please read sections 5, 8, 9 and 10 with care.
1. What you are buying
The bundle is a set of documents for a new home care (domiciliary care) agency or supported living provider in England that is applying to register with the Care Quality Commission (CQC) to provide personal care.
It contains 159 documents, about 410 pages: 22 policies, a Statement of Purpose, a Business Plan, a 12-Month Financial Forecast (Excel), a Service User Guide, a Staff Training Plan, a Staffing Structure and Sample Rota, a Sample Care Contract, a Sample Care Plan, a CQC Registration Checklist, and the forms, logs, letters and easy read leaflets that go with each policy.
We personalise the documents with your company name, logo and key people. You receive them in Word and PDF (the forecast in Excel).
2. Price and payment
The price is the one shown at checkout. It is a single payment, taken by card through Stripe. Your order is confirmed when Stripe tells us the payment has been made.
3. Personalising and delivery
After you pay, you fill in a short form about your organisation and upload your logo. When you ask us to prepare your bundle, we make your copy and check it. This normally takes a few minutes. We email you when it is ready, and you download it from your account while signed in.