Complex Care Assistant

Complex Care Assistant / Spinal Injury Support Worker (Agency Placement) – Hoo, Rochester, Kent

Company Name: Supportive Bridge Staffing Agency (on behalf of specialist partner home-care services)

Location: Hoo, Rochester, Kent (in-home and community placement)

Position: Complex Care Assistant / Support Worker (Spinal Injury & Rehabilitation Focus)

Advertising Rate: Competitive Agency Rates (Based on an hourly rate of £14.00 – £17.00 per hour)

Hours: Full-time or part-time flexible agency shifts

Introduction

Are you an energetic and encouraging care professional with an interest in rehabilitation, mobility work, and helping clients achieve their long-term personal goals?

Supportive Bridge Staffing Agency is proud to support specialized home-care placements, partnering to find exceptional care providers for individuals with complex neurological needs. We are currently recruiting a dedicated Complex Care Assistant to support a gentleman in his early sixties living in the lovely village of Hoo, Rochester, who has sustained a spinal injury affecting his mobility.

The client is proactive, values rehabilitation immensely, and is looking for confident support workers to assist him both at home and out in the community—sharing in his love for football, cooking, sunny days out at sandy beaches, and a good laugh!

Key Responsibilities

• Specialist Spinal Injury Care: Provide expert complex care interventions, including bowel management (bowel evacuations), neurogenic bladder care, physiotherapy support, and awareness/management of autonomic dysreflexia.

• Rehabilitation & Mobility Support: Assist with a structured rehabilitation routine, including daily full-body stretches in bed, motivating him on parallel bars and gutter frames to build strength, and supporting gym sessions 2–3 mornings a week (approx. 1.5 hours focused on strength and fitness).

• Community Access & Socialization: Drive and accompany the client using an automatic vehicle for community outings, beach trips, shopping, and social activities.

• Care Plan Adherence: Follow nurse manager-written care plans precisely while communicating clearly and maintaining exceptional person-centred standards.

Candidate Requirements

To excel in this specialized agency placement, you will need:

• A full clean, automatic driving licence and confidence driving an automatic vehicle (essential).

• Experience or strong interest in rehabilitation, physiotherapy, mobility work, and neurological complex care.

• A positive, patient, energetic, and friendly disposition with a great sense of humour.

• Full Right to Work in the UK (please note: visa sponsorship cannot be offered for this placement; candidates must already be based in the UK).

Why Work Through Supportive Bridge Staffing Agency?

Partnering with Supportive Bridge gives you the career flexibility you want with the security and backing you deserve. Benefits of joining our agency include:

• Competitive Pay Rates: High hourly pay ranging from £14.00 to £17.00/hr.

• Comprehensive Benefits: Accumulated holiday pay, company pension, Christmas saver scheme, and a company-paid Blue Light Card.

• Professional Growth: Thorough paid training, supported inductions, annual paid refreshers, and opportunities to enrol onto Level 2 to Level 5 NVQ/Diploma qualifications.

• Wellbeing & Support: Consistent guidance from nurses and field care supervisors, an Employee Assistance Programme, access to our in-house wellbeing team, 24/7 counselling via The Wisdom App, and specialized women's health/menopause support.