Service Delivery Coordinator
About this role
Service Delivery Coordinator – Urgent & Emergency Care
Position: Service Delivery Coordinator
Location: Northampton General Hospital
Salary: DHU Band 4.0, £27,273 per annum (pro rata), enhanced by an additional 30% for evening work and 45% for weekend work
Working Pattern: Part-time, averaging 12.08 hours per week (full working pattern available on request)
Closing Date: 13 September 2026
About the Role
As a Service Delivery Coordinator with our supportive bridge staffing agency, you will play an instrumental role in keeping urgent care running smoothly every single day at Northampton General Hospital. Operating on the frontline of the NHS within our Urgent and Emergency Care teams, you will coordinate services in real-time, helping clinical and operational shifts run efficiently to ensure safe, timely patient care.
Key Responsibilities
Coordinate urgent and emergency care services in real time to support safe, efficient patient pathways.
Act as a crucial communication bridge across multidisciplinary clinical teams and partner services.
Monitor real-time service demand, staffing levels, and performance metrics to maintain high standards of patient care.
Provide active problem-solving support to ensure shifts run smoothly and proactively address operational challenges.
Champion quality, patient experience, and operational resilience across every shift.
What We Offer You
We believe in supporting your health, happiness, and future with a comprehensive benefits package:
Pension & Continuity: Full access to the NHS pension scheme, with provisions to honour existing NHS pension pots and holiday entitlements for qualifying transfers.
Work-Life Balance: Flexible working options designed to fit your lifestyle, alongside enhanced pay rates for unsocial hours.
Wellbeing Support: Comprehensive health and wellbeing resources to help you thrive both professionally and personally.