Admin Assistant - Care Home
About this role
Job Advertisement: Admin Assistant (Permanent - Part-Time)
Position Overview
Role: Admin Assistant - Care Home (Permanent)
Location: Darnton Suite, Hundens Lane, Darlington, Durham, DL1 1JF
Pay Rate: £13.21 per hour
Contract Type: Permanent, Part-Time
Hours: 20.00 hours per week
Shift: Days
Closing Date: 5 September 2026
About the Role
Are you an organized, people-oriented professional looking for a varied administrative role where you can be the welcoming face of a vibrant care home?
Working as a permanent Admin Assistant through our supportive bridge staffing agency on behalf of Barchester Healthcare, you will carry out a range of essential responsibilities to support the home's management team. Your day will be wonderfully diverse—from answering calls and handling files to meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around to showcase what makes Barchester special.
Key Responsibilities (Who You'll Be & What You'll Do)
Answer telephone calls professionally and handle office files and correspondence.
Provide crucial administrative support to the care home management team.
Meet and greet visitors warmly, acting as a positive ambassador for the home.
Conduct tours for prospective clients and their families.
Help cultivate a vibrant, happy, and welcoming environment across day shifts.
Candidate Requirements (What You'll Need)
Excellent multi-tasking abilities and good computer skills.
A confident, polite, and professional telephone manner.
A genuine "people person" with a warm interest in residents and their families.
Note: Comprehensive training and confidence-building courses will be provided to help you thrive!
Rewards & Benefits Package
Competitive Pay: Excellent hourly rate of £13.21 for 20 hours per week.
Professional Growth: Free training and continuous development courses for all roles.
Workplace Pension: Pension scheme with employer contributions starting from 3%.
Perks & Recognition: Access to wellbeing support tools, retail discounts, "Employee of the Month" awards, "Long Service Awards," and an unlimited 'Refer a Friend' bonus scheme.