Deputy Store Manager

Deputy Store Manager (via Supportive Bridge Staffing Agency)

Salary: £38,000 - £46,000 per annum

Location: Oxford, OX4 3JP (Unit 5A Templars Shopping Park Store)

Contract: Full-Time, Permanent

Experience Level: Management Experience Required

Reference Number: 701409

The Opportunity

At Supportive Bridge Staffing Agency, we specialize in connecting confident, trusted leaders with high-growth retail brands where their skills can shine. We are currently recruiting a full-time Deputy Store Manager to step into a vital leadership role at a busy, successful retail location in Oxford.

As a Deputy Store Manager, you will be a cool, calm, and collected presence on the shop floor and behind the scenes. You’ll play a massive part in creating a workplace where your team can do their best work, handling everything from inventory integrity to staff motivation. This role carries significant leadership responsibility, giving you full ownership of the store's operations and performance during the Store Manager’s absence.

What You’ll Do

• Lead by Example: Set a spectacular standard for the store team in performance, brand compliance, and customer interaction.

• Store Ownership: Independently manage all store operations, safety protocols, and staff in the absence of the Store Manager.

• Team Development: Motivate, support, and mentor your colleagues, fostering a culture aligned with core company values.

• Commercial Oversight: Diligently oversee incoming deliveries, manage the checkout areas, and monitor store-wide KPIs to optimize profitability.

• Customer Care: Act as a friendly face for the community, ensuring unmatched customer service and swiftly resolving escalated queries.

• Compliance: Ensure absolute compliance with standard Health and Safety laws, corporate guidelines, and procedures.

What You’ll Need

• Proven management experience leading and developing teams within a challenging, fast-paced retail or hospitality environment.

• Strong communication skills with a friendly, open approach to supporting colleagues and customers.

• Excellent problem-solving skills, with a natural knack for time management and delegation.

• Commercial acumen with a track record of monitoring, managing, and improving performance KPIs.

• The confidence to anchor a team, drive sales performance, and lead under pressure.

What You’ll Receive

In addition to a highly competitive salary based on equal opportunity structures, you will receive a comprehensive benefits package designed to reward your leadership:

• Attractive Salary: £38,000 - £46,000 per annum.

• Work-Life Balance: 30–35 days of annual leave (pro rata) and enhanced family leave.

• Perks & Savings: A 10% in-store discount, contributory pension scheme, and more standard corporate benefits.

• Career Fast-Track: Access to high-quality, continuous training structured to champion your progression into full Store Management and regional leadership roles.

• The "Supportive Bridge" Advantage: We act as your career partner, offering dedicated resume alignment, advanced interview coaching, and active tracking with the hiring manager.