Customer Assistant - Kiosk

Customer Assistant - Kiosk

Position: Customer Assistant - Kiosk

Location: Herne Bay (CT6 5PU)

Contract Type: Permanent | Part-Time (10 hours per week)

Shift Pattern: Flexible shifts between shop opening hours (7:00 AM – 10:00 PM Monday to Saturday, 10:00 AM – 4:00 PM Sunday)

Salary & Package: Competitive Salary + Excellent Benefits Package

Reference: 159161

Closing Date: 04 August 2026

About the Role

As a Supportive Bridge Staffing Agency, we are thrilled to partner with Morrisons to recruit a friendly and focused Customer Assistant - Kiosk for their store in Herne Bay.

In this customer-facing role, you will be the welcoming face of the store, delivering exceptional service at the kiosk. Alongside serving customers, you will utilize in-store tech to handle stock counts, gap scans, and shelf replenishment. Flexibility is key, as you will cross-train to support other departments like Market Street or replenishment teams whenever needed.

(Please note: Applicants must be over the school leaver's age, and due to the nature of the kiosk role, a credit check will be required for successful candidates.)

Key Responsibilities:

• Customer Service: Provide a warm, helpful, and friendly service to all customers visiting the kiosk.

• Inventory & Tech: Use in-store technology to carry out stock counts, gap scans, and keep inventory systems accurate.

• Merchandising: Help maintain full, clean, and tidy product displays around the store.

• Cross-Functional Teamwork: Pitch in across other store areas, including Market Street and replenishment, to support the wider team.

• Safety & Compliance: Operate equipment safely and adhere strictly to store processes.

About You

We are looking for individuals who put customers first, enjoy staying active, and pride themselves on a helpful and friendly approach.

Essential Requirements:

• Approach: A welcoming, customer-focused attitude with a passion for resolving queries and providing a great experience.

• Work Style: Comfortable working in a structured, busy retail environment with an eye for detail.

• Active & Hands-on: Enjoys a dynamic role that keeps you moving throughout your shift.

• Adaptability: Willingness to learn new in-store technology and assist across various departments as part of a strong team.

Rewards and Benefits

In return for your dedication, our client offers an incredible suite of benefits to support your work-life balance and future:

• Generous Leave: 6 weeks of holiday per year (including bank holidays).

• Colleague Discounts: 15% discount in Morrisons supermarkets and convenience stores from day one, plus an extra 10% discount card for a friend or family member.

• Financial Security: Competitive pension scheme and life assurance.

• Wellbeing Support: Comprehensive health and wellbeing benefits, including access to the Aviva Digital GP and Vita Health services.

• Perks: Morrisons MyPerks platform featuring exclusive discounts at high-street retailers, cinemas, and gyms.

• Career Growth: Outstanding internal training and development pathways for career progression.

• On-Site Facilities: Subsidised in-store café or shop floor food ranges, plus free parking options.

• Family Friendly: Enhanced policies including 26 weeks of maternity and adoption leave, alongside neonatal and fertility leave.

Our Recruitment Process

As your supportive agency partner, we are here to ensure a smooth and accessible application experience:

1. Application: Submit your details and CV online.

2. Online Assessment: Complete a brief 10–15 minute situational judgement test via email to showcase your customer-first thinking.

3. Interview: Attend an interview (face-to-face or virtual) featuring competency questions mapped against company values.

4. Offer & Onboarding: Receive quick feedback and comprehensive onboarding support from our resourcing team.