Receptionist - Bank
About this role
Receptionist – Bank
Location: Wingham Court Care Home, Oaken Lane, Claygate, Esher, KT10 0RQ
Salary: £12.80 – £13.80 per hour (depending on experience)
Contract Type: Bank Contract (Flexible hours)
Ratings: CQC Rated "Good" | Carehome.co.uk Score: 9.8 / 10
About the Role
As a Bank Receptionist at the highly-rated Wingham Court Care Home, you will be the welcoming face and first point of contact for all visitors, residents, and families. Combining professional administration skills with a deeply caring attitude, you will help create a warm and supportive environment while supporting the home's daily operations.
Key Responsibilities:
Act as the welcoming first point of contact for all visitors, offering professional advice and support both face-to-face and over the phone.
Manage new enquiries efficiently and conduct engaging show-arounds of the care home.
Support the Home Manager and Administrator with general clerical duties, including paperwork, filing, and managing daily/weekly tasks.
Handle all enquiries in a timely, organized manner while building strong, positive relationships with residents, families, and internal teams.
What We Are Looking For
Previous experience working as a Receptionist or in a customer-facing administration role.
Excellent communication skills with a friendly, approachable, and professional manner.
Strong organizational abilities and comfort with managing a varied workload.
A genuinely caring attitude that underpins your work and drives a desire to make a real difference in people's lives.
What's in It for You?
Competitive Pay: £12.80 to £13.80 per hour based on experience.
Flexible Working: Bank contract that offers flexible hours to fit around your availability.
My Healthcare: Free access to 24/7 support, remote GP appointments, physiotherapy, and mental health resources.
Annual Healthcare Allowance: Redeemable against a menu of Bupa healthcare products (approx. value £350).
Wagestream: Early access to up to 40% of your earned wages within minutes.
Holiday & Sick Pay: 28 days holiday plus an enhanced frontline sick pay scheme to support you during longer absences.
Perks & Extras: Free meals on every shift, interest-free annual travel loans, a Menopause Plan, parental leave schemes, long service rewards, and gym/fitness discounts.