Customer Assistant

Customer Assistant (Retail)

• Location: Ashford (TN24 8TN)

• Agency: Supportive Bridge Staffing Agency

• Contract: Permanent, Full-Time (20–30 hours per week)

• Shifts: AM & PM shifts (Weekend availability preferred)

• Experience Level: Entry Level

• Reference Number: SBS-718781

The Opportunity

At Supportive Bridge Staffing, we connect great people with fantastic careers. We are currently recruiting for a dedicated, energetic Customer Assistant to join the team at a major, fast-paced retail store in Ashford.

If you are collaborative, determined, and love a role where no two days are the same, this is the perfect fit for you. From restocking shelves to jumping on the tills, you’ll keep moving, help business boom, and never be bored. You’ll work closely with a great team to keep the store clean, tidy, and organised, ensuring every customer gets the excellent service they deserve.

What You’ll Earn & Receive

• Hourly Rate: £13.45 – £14.45 per hour

• Premium Pay: An additional £2.00/hr for Bank Holidays and £3.50/hr for night shifts

• Holiday: 30–35 days of holiday per year (pro-rata)

• Perks: 10% in-store discount & Pension scheme

• Support: Enhanced family leave & Long service awards

• Progression: Access to excellent training with paths to become a Freshness, Non-Food, or Bakery Specialist.

What You’ll Do

• Act as a store expert, helping customers with questions, queries, and requests.

• Efficiently manage and work deliveries as they arrive.

• Provide passionate, top-tier customer service.

• Proactively keep the bakery topped up with freshly baked goods.

• Expertly merchandise and maintain the middle aisles of Non-Food products.

What You’ll Need

• Experience working in a fast-paced environment.

• Excellent customer service and communication skills.

• Flexibility to start shifts early or finish late.

• A positive, adaptable approach to changing priorities.

• Drive, passion, and a friendly, smiling manner to inspire your team.

A Note on Applications:

Thinking of using AI to help with your application? Tools like ChatGPT or Gemini can be great for brainstorming and interview prep, but our onboarding team loves to see your genuine voice. Make sure your application reflects you!