Customer Assistant - Market Street & Cafe

Customer Assistant - Market Street & Café

• Position: Customer Assistant - Market Street & Café

• Location: Hinckley (LE10 1YA)

• Hours: 20 Hours per week (Fixed Term, fully flexible shift patterns)

• Salary & Benefits: Competitive hourly pay plus excellent benefits, including 15% colleague discount and flexible working opportunities.

• Closing Date: 11 August 2026

• Job Reference: 159519

About the Role

Are you friendly, hands-on, and passionate about fresh food and exceptional customer service? Supportive Bridge Staffing Agency is proud to partner with our national retail client to recruit a dedicated Customer Assistant - Market Street & Café for their Hinckley store.

In this role, you will be right at the heart of preparing and serving fresh, high-quality food. Whether you are serving meals in the Café or preparing items like pizzas, fresh fish, or meat on Market Street, you will play a big part in making every customer's experience special. Because you will also receive cross-training across other areas—such as Replenishment and Customer Service—this is a fantastic opportunity for a versatile team player.

Key Responsibilities

• Food Preparation & Service: Prepare and serve fresh meals in the Café or handle fresh counter items (like pizzas, meat, or fish) on Market Street.

• Structured Operations: Work in a fast-paced environment following clear routines and timed activities to ensure smooth daily operations.

• Cross-Store Support: Assist across other vital departments like Replenishment and Customer Service as business needs require.

• Customer Care: Approach every shopper interaction with a helpful and friendly attitude, supporting customers and resolving queries.

About You

• Customer-Centric: Truly passionate about putting customers first and delivering a wonderful shopping experience.

• Active & Hands-On: Enjoy working in a busy, structured retail environment that keeps you moving.

• Process-Driven: Comfortable using equipment safely and following precise operational guidelines.

• Adaptable Team Player: Happy to learn new skills and support different departments across the store.

Note: Applicants must be over the school leaver’s age, and certain roles may require candidates to be over 18 due to health and safety guidelines.

Rewards and Benefits

We believe in taking care of our team. As a valued Customer Assistant, you will enjoy a fantastic range of perks, including:

• Flexible Working: Fully flexible shift patterns tailored to support work-life balance.

• Generous Discounts: 15% discount in supermarkets and convenience stores from your very first day, plus an additional 10% discount card for a friend or family member.

• Paid Time Off: Six weeks of holiday per year (including bank holidays).

• Health & Wellbeing: Access to healthcare and wellbeing benefits, including the Aviva Digital GP service, Vita Health wellbeing, and healthcare cash plans.

• Perks & Extras: Morrisons MyPerks for discounts on high street shopping, cinemas, and gyms, alongside subsidised in-store café or shop floor ranges.

• Financial & Family Security: Competitive pension scheme, life assurance, salary finance, addiction treatment, optional payroll charity donations, and enhanced family-friendly policies (including up to 26 weeks maternity/adoption leave, plus neonatal and fertility leave).

• Career Growth: Dedicated learning and development programs designed to support your career progression and help you go as far as you want.