Customer Team Leader

Customer Team Leader

Presented by Supportive Bridge Staffing Agency

Role Overview

• Job Title: Customer Team Leader

• Location: The Co-operative Food, 1 Allanton Gardens, Hamilton, ML3 7GQ

• Salary: £14.48 per hour

• Contract Type: Part-Time (16 hours per week + regular overtime)

• Closing Date: 31-07-2026

• Job ID: 1069707

About the Position

Supportive Bridge Staffing Agency is proud to partner with the Co-op to recruit a dedicated and dynamic Customer Team Leader for their Hamilton store.

If you are looking to take the next step toward managing your own store, this role offers an incredible opportunity. You will lead a small, fast-paced team, deliver essential services to the local community, and play a hands-on role on the shop floor. Whether supporting online orders, managing the bakery, or working the tills, you will set the pace and help make life easier for customers.

Key Responsibilities

• Team Leadership: Own the day-to-day running of the store by leading, motivating, and coaching your team during your shift.

• Store Operations: Work hands-on on the shop floor and tills, driving merchandising, stock accuracy, and efficient daily operations.

• Community & Membership: Champion Co-op membership growth and engage with local and national community charities.

• Flexible Working: Cover varied shifts including early mornings (store opening), afternoons, late evenings (store closing), and at least one weekend shift. (Note: Must be aged 18+ to authorise age-related sales).

What You Need to Bring

We are committed to accessible hiring—no prior CV is required to apply, and quick mobile assessments will guide your application! To thrive in this role, you should possess:

• A passion for people and collaborative leadership.

• Flexibility and a willingness to lead by example.

• Confidence to work independently in a store environment when required.

• Drive and adaptability, with retail or team management skills considered a bonus (though previous experience is not strictly essential).

Excellent Benefits & Rewards

When you join through this placement, you gain access to fantastic benefits designed to support your lifestyle and wellbeing:

• Competitive Pay: £14.48/hour with regular overtime opportunities.

• Generous Discount: 30% colleague member discount on Co-op products in-store.

• Paid Time Off: 36 days of holiday per year (pro-rata, inclusive of bank holidays).

• Financial Security: Up to 10% employer pension contributions and Wagestream (instant access to a percentage of your pay as you earn it).

• Health & Wellbeing: 24/7 access to GP appointments, a dedicated colleague support program, and a Cycle to Work scheme.

• Career Growth: Comprehensive training, development resources, and clear pathways to store management.