IEP and Bookings Administrator
About this role
As an IEP and Bookings Administrator, you will consistently monitor image transfer gateways and schedule diagnostic examinations for patients. You will handle phone calls, emails, and data entry with high accuracy, providing sensitive and professional communication to patients and internal medical teams.
Key Responsibilities
Monitor and manage the Image Exchange Portal (IEP) for accurate transfer of diagnostic images between hospital networks.
Schedule patient appointments for various radiological examinations and process incoming queries via phone and email.
Maintain physical and digital records, update system data, and assist with basic administrative and financial tasks.
Requirements
Administrative experience in a complex, fast-paced environment with strong call handling and IT skills.
Excellent written and oral communication skills with an empathetic and professional customer care approach.
High attention to detail, problem-solving mindset, and ability to work collaboratively within a busy healthcare team.
Benefits
Free gym membership access and personal health assessments across locations.
Flexible wellbeing rewards including pension options, retail discounts, and lifestyle benefits.
Career growth and professional development opportunities within a supportive healthcare setting.