Operations Manager

Operations Manager - Widnes

Company: Support Bridge Staffing Agency (recruiting on behalf of Morrisons)

Location: Widnes (WA8 6UA)

Position Type: Permanent | Team Management

Hours: 40 Hours per week

Schedule: Monday - Sunday (Flexible store operation hours)

Salary & Benefits: Competitive salary, generous bonus, plus excellent perks (Closing date: 24 October 2026)

Job Reference: 158651

About the Role

Are you an experienced retail leader looking for your next big challenge? Support Bridge Staffing Agency is partnering with Morrisons to source a dynamic Operations Manager for their high-turnover store in Widnes.

As an Operations Manager, you will play a pivotal role in driving store growth, ensuring seamless daily operations, and making Morrisons a better place for customers to shop and colleagues to work. Deputizing for the Store Manager, you will champion an inclusive culture, oversee operational KPIs, maintain exceptional health and safety standards, and develop high-performing management teams.

Key Responsibilities:

• Take full accountability for the end-to-end operational processes within the store, ensuring proper resource allocation to achieve the highest standards.

• Continuously identify, mentor, and develop talent across the store to build a robust succession pipeline.

• Coach the management team to stretch accountability and execute forward-thinking action plans.

• Partner with the People Manager to embed a culture that embraces change and continuous improvement.

• Act as an expert in safe and legal compliance, ensuring total adherence to food safety laws.

• Drive commercial performance by utilizing local insights, managing product availability, and elevating the overall customer experience.

What We Are Looking For

We are seeking a seasoned retail professional with a proven track record of leadership in a large, customer-facing, high-turnover environment (over GBP 150k turnover per week).

Ideal Candidate Profile:

• Strong leadership capabilities with a focus on active listening, clear objective setting, and effective delegation.

• Demonstrated coaching skills, providing constructive feedback to establish unified ways of working.

• A passion for driving talent management and fostering a collaborative team culture.

• Commercial acumen with the ability to resolve complex challenges and build trust across the entire store team.

• Deep commitment to delivering exceptional customer service standards.

Exceptional Perks & Benefits

In recognition of your vital impact on business success, Morrisons offers an outstanding reward package:

• Competitive salary paired with a generous performance bonus.

• Attractive pension scheme and private healthcare coverage.

• Colleague discount card (15% off in-store) to share with friends and family.

• Comprehensive family-friendly policies, including 26 weeks of maternity and adoption leave, alongside neonatal and fertility leave.

• Industry-leading training programmes and structured pathways for career progression.