Medical Secretary (Bank)

Medical Secretary (Bank)

Provided by Supportive Bridge Staffing Agency

Overview

• Position: Medical Secretary (Bank Role)

• Location: The Ridgeway Hospital, Swindon

• Employment Type: Bank (Flexible / As and when required)

• Salary: £12.71 per hour

About the Role

Supportive Bridge Staffing Agency is proud to partner with The Ridgeway Hospital in Swindon—part of Circle Health Group, Britain's leading independent healthcare provider—to recruit a flexible Medical Secretary for their Medical Secretaries department.

This is a bank role operating on an "as and when required" basis, giving you total schedule flexibility to supplement staffing levels during busy periods or provide essential cover for annual leave and absences. In this vital secretarial role, you will provide dedicated administrative and clinical correspondence support to consultants, ensuring seamless patient communication and efficient clinic operations.

Key Responsibilities

• Consultant Support: Provide dedicated secretarial assistance to one or more consultants, handling diary management, clinic preparation, and clinical correspondence transcription.

• Audio Transcription: Accurately type letters, reports, and medical documentation from audio dictation or handwritten notes.

• Patient Liaison: Coordinate with patients to confirm appointments, investigations, admissions, and follow-up care, serving as a professional and compassionate point of contact.

• Diary Management: Manage consultants' schedules, including outpatient clinics, theatre lists, and professional meetings.

• Cross-Departmental Coordination: Collaborate with internal hospital departments (such as bookings, theatre, and billing) to support seamless care delivery.

Candidate Requirements

• Experience: Proven professional background in a medical secretarial or administrative role within a healthcare environment.

• Core Skills: Excellent typing, audio transcription, and communication skills, coupled with a strong patient-centred approach and high attention to detail.

• Technical Proficiency: Proficient in Microsoft Office and hospital IT/dictation systems (e.g., PAS, EPR, Dictation software).

• Working Style: Proven ability to manage competing priorities effectively in a busy clinical setting.

Salary & Benefits Package

• Competitive Pay: Attractive hourly rate of £12.71 per hour.

• Flexibility: Ideal opportunity to pick up bank shifts that fit flexibly around your lifestyle and schedule.

• Culture & Values: Become part of a supportive, professional healthcare environment guided by Circle Health Group's core principles and philosophy.

Equal Opportunities & Values

Circle Health Group is an equal opportunity employer committed to creating a diverse workforce offering inclusive opportunities for all colleagues. They champion individuals who embody their core principles: being selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative.